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Definition - What does IT Service Management (ITSM) mean?

IT service management (ITSM) is the process of aligning enterprise IT services with business and a primary focus on the delivery of best services to end user.
IT service management deals with how IT resources and business practices in together, are delivered in such a way that the end-user experience the most desired result from the accessed IT resource, application, business process or an entire solution stack.
For more information, see the ITSM Video

Posted Date : 02/28/2017

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