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Senior Specialist, Cyber Services Management
xpatjobs | Location:Toronto
| Country:Canada
| MAJOR RESPONSIBILITIES: To provide, participate and contribute to the strategy to continuously improve the Client''s cyber posture. To support the team in the effort to ensure that strategic goals are met and benefits are realized. To promote engagement and awareness by establishing relationships with stakeholders and partners upholding the highest standards of ethics, integrity, and accountability in order to maintain trust and confidence of the team and the extended divisions, corporations and agencies we serve. To be a single point of contact from Office of the CISO for a portfolio of clients; building strong relationships and managing client expectations and escalations. Manages cyber intake requests for client portfolios, gather information and coordinate with other areas in the Office of the CISO, communicate risks to the client and follow up to ensure remediation plans are developed. To lead, define and implement a business assurance framework along with requisite processes, and controls. To collaborate across all segments of the organization to ensure policies and standards are followed. Develops and implements detailed plans and recommends cyber security policies/procedures regarding program specific requirements. Supports service management process enhancements. Takes a proactive approach to identify gaps and opportunities to improvement. Supervises, motivates and trains assigned project staff and contract resources, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others. Supervises the day to day operation of all assigned project staff and contract resources including the scheduling, assigning and reviewing of work. Coordinates vacation and overtime requests. Monitors and assists in evaluating staff performance, hears grievances and recommends disciplinary action when necessary. Provides direction, leadership, guidance and advice to project teams, assigned project staff and contract resources. Oversees and reviews their work. Provides leadership to influence employee engagement to the organization, to the team, and to their role. Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government. Provides input into assigned project budgets, ensuring that expenditures are controlled and maintained within approved budget limitations. Provides subject matter expertise and senior level strategic advice on cyber security issues affecting the organization, identifying potential exposures, and conducting reviews to ensure that undesirable effects are detected, mitigated and/or corrected, and providing pragmatic advice to clients to ensure that cyber risks are managed appropriately. Serves as the internal/external point of contact and subject matter expert in their respective function. Determines cyber security requirements of business strategies in order to provide appropriate advice, guidance, and technical solutions. Develops, reviews, and ensures approvals of security strategies within industry-accepted frameworks. Provides leadership in the evaluation, selection and recommendation of technical solutions and professional services. Identifies and evaluates emerging security technologies. Anticipates, analyzes and identifies organizational impacts of emerging requirements; recommends and coordinates innovative solutions using conflict resolution and negotiation skills to successfully manage sensitive and controversial matters. Participates in the development of transformation strategies focused on security, integrating and managing new or existing technology systems to deliver continuous operational improvements and detect, respond, and remediate threats. Resolves cyber risk issues. Escalates significant cyber risk matters to senior management when required. Deals with confidential information affecting the organization and its resources. Prepares and presents reports to management supporting recommendations on changes/improvements in business processes, training and services standards that impact appropriate staffing levels and resource allocation. Makes recommendations based on investigation results which could lead to the discipline or dismissal of staff. Participates in the development, implementation, administration, monitoring and maintenance of security tools collecting confidential information on infrastructure and application weaknesses Maintains up to date knowledge of Client''s confidential cyber infrastructure. Works with senior management within the division to address active internal/external cyber threats to the Client. Attends senior management meetings, makes recommendations to mitigate the threats, and takes appropriate urgent action as needed. Provides a confidential assessment of organizational issues and makes |
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