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Conference Coordinator
xpatjobs | Location:Makati , Metro Manila
| Country:Philippines
| Job Description This is a remote position. SCHEDULE: Monday to Friday, 9 am to 6 pm Mountain Time(11 PM - 8 AM Manila time), with 1hr unpaid break ABOUT THE POSITION The mission of the coordinator is two-pronged: Support our event attendees virtually : Answer customer service emails and address phone calls. Address questions about registration and any technical issues that attendees might experience. Provide information about event dates, run of show, venue, and surrounding accommodation if required. Troubleshoot user error issues with event technology. Support the delivery of virtual conferences. Support the coordination of event logistics : Research and book local vendors. Cross-check registration reports. Order conference materials. Draft promotional emails and website copy. WHO YOU ARE: A meticulous eye for detail and commitment to quality : The successful candidate will be detail-oriented and committed to delivering high-quality results, striving to exceed client expectations. Customer service : The Conference Coordinator has a service mindset, loves talking with people, and making their day better. Prompt responses and follow-through come naturally. Continuous learning and development : The Conference Coordinator position requires an individual who takes ownership of their learning and development, proactively identifying areas for improvement and seeking out opportunities to develop new skills. Results-oriented : The Conference Coordinator will be goal-driven and results-oriented, with a track record of delivering work on time and to the highest standard of quality. They will have a strategic mindset, be able to think outside the box, and find innovative solutions to complex problems. Ownership mentality : The Conference Coordinator will take ownership of their work and be willing to help their teammates out, ensuring that tasks are completed to the highest standard and taking responsibility for their actions. They will be self-motivated, proactive, and take pride in delivering results. Passion for excellence : The ideal candidate will be passionate about their work, striving for excellence in all that they do. They will have a can-do attitude, be solution-focused, and take pride in delivering results that exceed expectations. IDEAL CANDIDATE QUALIFICATIONS: Excellent English communication skills, both written and verbal. Experience providing top-quality, professional customer service in English. Efficient, proactive, and organized. Being an event planning business, we must think ahead, work ahead, and be on top of our tasks to deliver great results. Event planning experience, both for in-person and virtual events. Impeccable organization skills with the ability to prioritize efficiently. Open to feedback and a willingness to be a partner to our in-house staff. Great professional writing skills, with the ability to draft, edit, and proofread their own work and the work of others to ensure accuracy, clarity, and consistency in all written materials. Technical competence in platforms such as Zoom, Survey Monkey, Squarespace, WordPress, and Swoogo is a bonus. PERSONAL CHARACTERISTICS: Self-motivated and enthusiastic towards the role, the company, and your colleagues, willing to take on tasks, no matter how menial. Operates to an exceptional level of delivery for all tasks. Works in a calm and composed manner when managing multiple projects and deadlines. Maintains the resilience and stamina required to sustain performance when under pressure. A true team player who works collaboratively and proactively supports the team. Passionate about supporting your peers to be better. Enjoys being involved in a wide variety of projects. Actively seeks and welcomes feedback, looking for learning opportunities, and staying curious. An ability to build long-term, mutually beneficial relationships at all levels. Has a passion for event management and enjoys exploring the latest trends. BENEFITS: Paid Holidays : Observance of Canadian holidays. Sick Pay : Provision for paid sick leave. Vacation Pay : Entitlement to paid vacation. Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job ZR_15033_JOB Requirements SCHEDULE: Monday to Friday, 9 am to 6 pm Mountain Time(11 PM - 8 AM Manila time), with 1hr unpaid break ABOUT THE POSITION The mission of the coordinator is two-pronged: Support our event attendees virtually: Answer customer service emails and address phone calls. Address questions about registration and any technical issues that attendees might experience. Provide information about event dates, run of show, venue, and surrounding accommodation if required. Troubleshoot user error issues with event technology. Support the delivery of virtual conferences. Support the coordination of event logistics: Research and book local vendors. Cross-check registration reports. Order conference materials. Draft promotional emails and website copy. WHO YOU A |
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