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Staff Software Engineer - Back End
Sprout Social is looking to hire a Staff Software Engineer to join our Customer Experience Engineering team.
Why join Sprout’s Engineering team? With collaborative cross-functional teams that span mobile, front-end, back-end, QA and site reliability engineering—the Sprout Engineering team is a place to sharpen your craft and solve hard problems with the smartest people in the industry. You’ll get to work on a “tech-giant” scale with smaller, supportive teams where every engineer has the chance to make an impact on our company, and our customers. The best part? In our industry, you often have to switch jobs or even companies to learn a new part of a tech stack or business. But at Sprout, our product is a suite, so you just need to move teams. You’re able to diversify your skills, which not only benefits your team—but also your career.
What you’ll do Our Customer Experience Engineering team builds tools to help our customers automate tasks to accelerate response times so they can connect with their customers quickly and efficiently, including the Smart Inbox, Case Management capabilities, Customer Experiences, and Integrations external to Sprout. This part of the business is growing very quickly, and you’ll leverage your understanding of both the technical and people implications of a fast growing business to navigate and lead us through this rapid growth and change.
What you’ll bring We’re looking for a deeply technical, creative, collaborative, pragmatic, highly motivated, and inquisitive leader to join our team in delivering software that delights our customers. If you love solving hard problems, delivering high quality, scalable software services, and confidently guide your peers to learn from and teach each other, we’d love to talk to you! The minimum qualifications for this role include:
Preferred qualifications for this role include:
How you’ll grow Within 1 month, you’ll plant your roots, including::
Within 3 months, you will:
Within 6 months, you will:
Within 12 months, you will:
Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.
Our Benefits Program We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:
Candidates for this remote work opportunity must be based in either British Columbia or Ontario. If you are based in another location within Canada, we aren’t able to hire in your location at this time; however, if you’d like to stay in touch with us in case that changes in the future, please apply and we’ll save your application for possible future consideration. #LI-Remote When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. Your personal data will be shared with Greenhouse Software, Inc., and Crosschq, Inc., cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, by clicking “Submit Application” on this site, you consent to the transfer of your personal data to the United States. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy. |
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