Dutch Customer Service Recruit4work United Kingdom

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Dutch Customer Service


Recruit4work       |    Location:United Kingdom       |    Country:United Kingdom


As a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay.

Key Responsibilities

  • You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service.
  • Respond to customer enquiries by telephone and email regarding bookings, activities and general information about the Dutch market.
  • Provide advice and information on facilities and services. Respond effectively to customer
  • concerns and complaints, striving to find a quick and satisfactory solution. Work with other departments to resolve customer issues quickly.
  • Help customers book accommodation, meals and recreational activities. Ensuring the accuracy of booking details and billing information.

Your profile

  • High proficiency in Dutch (C2 level)
  • Experience in customer service.
  • Thoroughness, autonomy and good interpersonal skills.

We offer

  • Competitive salary + Bonuses.
  • The chance to join a prominent industry-leading company with a dynamic and highly motivated team.
  • Prospects for professional advancement and growth, bolstered by comprehensive training programs and avenues for internal promotion.
  • A collaborative and adaptable work environment that fosters creativity and innovation.

Location

Barcelona (Spain)





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Working Conditions

Work is performed within a general office environment 95% of the time. Work is generally sedentary in nature, but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.
Field work is required on occasion where work may be conducted outside in heat/cold, wet/humid, and dry/arid conditions. Some lifting (up to 25 lbs) may be required as needed.
MUST HAVE:

Bachelor’s degree in mechanical engineering or architectural engineering from an ABET Accredited University program is required
Must successfully complete and pass JMT's Motor Vehicle screening
12+ years’ experience in specialized discipline.
Experience designing and specifying HVAC and plumbing systems of various sizes and complexities
Professional Engineer License
Proficient in Microsoft Office
Working knowledge of Revit, AutoCAD, and building load simulation programs (IESVE and Carrier HAP preferred)
Understanding and application of building, energy, and mechanical/plumbing codes.

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[Hiring] Customer Support REMOTE USA

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