German Customer Service in Lisbon

Are you ready to live and work in one of Europe?s most beautiful cities? Join a dynamic team in sunny Lisbon and help customers from all over the world! Whether you're solving problems or answering questions, you?ll make a real difference every day ? all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ???

Help people build their online presence!

You?ll support users of a popular website-building platform that helps businesses, bloggers, and creatives design and grow their websites.

Your Tasks

• ? Support users by chat, email, and phone
• ?? Troubleshoot issues with the platform
• ? Explain features and how to use them
• ? Work with other teams to fix complex technical problems
• ? Stay updated on new tools and platform changes
• ? Share user feedback to help improve the service

What We?re Looking For

• ?Proficiency in German and good level of English, both written and spoken
• ? You are tech-savvy and quick to learn new tools
  ? You know or are excited about digital marketing or web design
  ? You are a strong problem-solver with a calm attitude
  ? You have 1+ year of customer service experience
  ? You have a stable job history
  ?? Excellent communication skills
  ? You work well independently and manage your time

What We Offer

• ? New and modern office.
• ? Full training to help you succeed.
• ? Relocation support (if applicable).
• ? We promote inter-company mobility to work at any of our sites around the world.
• ? Private health insurance, free after six months
• ? Competitive wages (14 monthly payments per year) + bonus

Location

Lisbon, Portugal