Client Onboarding Analyst xpatjobs Taguig , Metro Manila
External Job Aggregation > Client Onboarding Analyst

Search Jobs

Search

Client Onboarding Analyst


xpatjobs       |    Location:Taguig , Metro Manila       |    Country:Philippines

Client Onboarding AnalystYou Lead the Way. Weve Got Your Back.#10th in Fortune Magazines 2025 Worlds Most Admired Companies#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card Issuers#1st for Digital Experiences in J.D. Power U.S. Study 2024#1st in Fortunes Best Workplaces in Financial Services and Insurance 2024With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let''s lead the way together.Building lasting relationships is at the heart of our businessand thats exactly what members of our sales team do best. Use your entrepreneurial mindset and consultative approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether youre helping our customers get the most value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers lives. Find your place in sales on #TeamAmex.How will you make an impact in this role?This role will be part of the International Card Services (ICS) Client Onboarding - Centre of Excellence team that is responsible for ensuring that new Small Business Services (SBS) / Global Corporate Payments (GCP) / Foreign Exchange International Payments (FXIP) / Global Merchant and Network Services (GMNS) applications and relevant supporting documentation meet internal and external policy and procedure requirements.This will include, but is not limited to, adhering to Anti-Money Laundering (AML) Know Your Customer (KYC) guidelines to ensure American Express is accurately contracting with the applying entity. This position will be responsible for providing assurance that policy and procedural requirements relating to key commitments have been met while coordinating closely with and providing assessment to internal partners to assist them in meeting requirements.Responsibilities:Coordinate and handle the on-boarding experience of corporate clients of American Express in the Australia, New Zealand, Hong Kong and Singapore marketAccommodate daily volume of new companies/applications while completing pending AML reviews within ideal end-to-end cycleEngage high level customers while they are starting their relationship with American Express to collect and verify informationSafeguard AML policy adherence and secure American Express from high-risk business through KYC standard methodologiesWork closely with Sales Executives and Managers in ensuring the best customer service experience is provided to our customersEngage with low-tenure customers to provide information and drive value to customers and meet key performance indicators.Minimum Qualifications:At least 5 years of confirmed experience in a financial, fraud prevention, fraud detection, risk, underwriting, customer service, or compliance environment AN ADVANTAGEStrong attention to detail with a high level of accuracy REQUIREDAbility to work with different collaborators to get results and outcomesExcellent communication skills both written and verbal.Excellent analytical skills and experience in using Excel AN ADVANTAGEProven experience with the Anti-Money Laundering Regulations & Know Your Customer requirements will be AN ADVANTAGEUnderstanding of Salesforce.com would be AN ADVANTAGEGets results, gains personal satisfaction from achieving quality outcomes for the organization.Ability to work in a dynamic teamwork environmentCreative problem-solving, critical thinking and ability to make good judgement for informed decision-making.Bachelors or associate degree AN ADVANTAGEShift and Schedule: PERMANENT DAY SHIFT (Australia time) and weekends off!Additional Details:Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, TaguigWorkplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)Work From Home Requirements:Must have at least 25 mbps internet connection plan / speedMust have a private & quiet area to work at homeAmerican Express offers a fantastic and diverse working environment. High performance is rewarded with target driv

Apply on Company Website
Similar Jobs




Report / Flag this Job Ad


Tags :
Client   Onboarding   Analyst   Client Taguig , Metro Manila   Onboarding Taguig , Metro Manila   Analyst Taguig , Metro Manila  

More Jobs

INT-B066746 | RECRUITMENT COORDINATOR

The Recruitment Coordinator upholds high candidate and client experience by ensuring smooth and sea

  • Diverse learning growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves
    • Coordinate clients, candidates, and recruiters regarding schedule availability.
    • Schedule multiple candidates for either onsite or virtual interviews with hiring managers.
    • Send out calendar invites to clients, candidates, and recruiters in line with the agreed schedules.
    • Set up virtual meeting rooms in platforms such as, but not limited to, Zoom, MS Teams, and Google Meet and share meeting links to the participants via calendar invite.
    • Ensure that candidates are well informed of their interview schedule and are given attendance reminders beforehand.
    • Provide updates to clients regarding rescheduled and/or canceled interview appointments.
    • Build rapport with hiring managers to ensure that candidate hand-offs for client interviews are done seamlessly.
    • Properly introduce candidates to client interviewers and vice versa, at the onset of the interview.
    • Have a good understanding of the client’s nature of business and their hiring requirements.
    • Be updated and knowledgeable on the client’s recruitment process.
    • Accurately taking note of client feedback and relaying the same to the recruiters, if applicable.
    • Able to conduct paper screening of candidates based on the client requirement during down times.
    • Graduated with a bachelor’s degree
    • Work experience as either a Scheduling Coordinator, Recruitment Coordinator, or any similar role
    • Experience in and knowledge in recruitment is an advantage
    • Adept with using MS Outlook, MS Teams, Zoom, Slack, Skype, or other similar communication platforms.
    • Adept in using MS Calendar, Calendly, or other similar scheduling platforms.
    • Amenable to work on a night shift schedule.
    • Able to work from home but is willing to report on site as necessary.
    • Graduated with a bachelor’s degree
    • Work experience as either a Scheduling Coordinator, Recruitment Coordinator, or any similar role
    • Experience in and knowledge in recruitment is an advantage
    • Adept with using MS Outlook, MS Teams, Zoom, Slack, Skype, or other similar communication platforms.
    • Adept in using MS Calendar, Calendly, or other similar scheduling platforms.
    • Amenable to work on a night shift schedule.
    • Able to work from home but is willing to report on site as necessary.
    '>

    Korean Casino Dealer (Speaking only)

    BENEFITS : Free Meals Free Shuttle services Free uniform, shoes and makeup Healthcare Healthy en

    Key Accounts Manager

    Hello. Were Haleon. A new world-leading consumer health company. Shaped by all who join us. Togeth


    As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really'>

    Executive Assistant to the CEO (Multi-Venture Focus)

    About the Role Were looking for a high-performance Executive Assistant to work directly with

    What You''ll Do

    • Own the CEOs Calendar Inbox: Prioritize what matters, move fast on whats urgent, and keep everything flowing smoothly.
    • Manage Across Companies: Juggle schedules, tasks, meetings, and priorities between STAFFVIRTUAL, STRANHOUSE, and future startups.
    • Be a Project Manager: Drive initiatives forward. Track deadlines, chase deliverables, and make sure nothing falls through the cracks.
    • Support New Business Launches: From research to launch plans, help bring new ventures to life.
    • Prep for Success: Own meeting agendas, briefing notes, research, and follow-ups.
    • Handle Personal Projects: Support select personal matters with the same energy and discretion you bring to business tasks.
    • Travel Planning: Coordinate detailed, efficient travel across the US, Asia, and beyond.

    Who You Are

    • A hyper-organized operator who gets things done without being asked twice
    • Sharp, fast, and clear communicator (written and verbal)
    • Entrepreneurial mindset you thrive on variety, building, and solving
    • Comfortable moving between multiple companies and projects without dropping the ball
    • Tech-savvy you love tools like Slack, Asana, Google Workspace, and CRM systems
    • Loyal, discreet, and cool under pressure
    • Excited to grow alongside the CEO and future ventures

    Requirements

    • 5+ years as an Executive Assistant, Chief of Staff, or similar role
    • Startup or founder-support experience preferred
    • Bachelor''s degree or equivalent hustle
    • Based anywhere, but flexible hours are a must (we work across time zones)
    • Impeccable English (written and spoken)

    Why This Role Rocks

    • Work directly with a founder/CEO building multiple brands
    • Help launch and grow new businesses
    • Exposure to industries like outsourcing, real estate, hospitality, and luxury
    • Freedom to own your role and make a massive impact
    • Be part of an entrepreneurial journey, not just a job

    Perks Benefits:
    - Company laptop provided
    - HMO coverage on Day 1
    - Free HMO dependent
    - Paid leaves with unused leave conversion
    - Monthly attendance and performance bonuses
    - 13th month pay/annual bonus (if applicable)
    - Referral bonus
    - Monthly prizes and bonuses


    Setup: Remote, with occasional travel or office visits (Cebu / Pasig) as needed.
    Shift: Flexible

    '>