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NCR - Customer Service Associate
xpatjobs | Location:Manila , Metro Manila
| Country:Philippines
| NCR - Customer Service Associate NCR - Customer Service Associate Req ID#: 385397 Manila, Philippines, PH Job Description: About UsWelcome to Foundever Manila! Sitel has four sites in Metro Manila, with its headquarters spread across two buildings in OJV and Technopoint. Located in 1 Doa Julia Vargas, Pasig City. Just a few minutes away is our Sitel Eton Cyberpod - which holds the highest number of associates - approximately 5,000. Completes the Metro Manila sites is Sitel Pioneer located in Mandaluyong City.Job SummaryFoundever is looking for passionate customer service associates who can live and breathe our core values. Well also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email. Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service. What does that mean for you? Youll be the voice of the brand and its up to you to develop personalized and memorable experiences between our clients and their customers.Primary Job ResponsibilitiesWOW Customers over the phone, online chat, or email Enthusiasm and a Be BOLD attitude with great customer service skills A WORK Together approach with open communication, excellence in service, integrity, and accountability Build TRUST by working as a team member, as well as independently, with minimal supervision Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfieExperience TargetCall Center experience a plus Job Segment: Call Center, Customer Service |
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