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Senior Retention Manager


xpatjobs       |    Location:null , null       |    Country:Philippines

The Offer Energetic, friendly, and young team 100% remote work Competitive salary in USD Paid vacation and sick leave Flexible schedule Minimal bureaucracy and a fast decision-making environment Freedom to bring your ideas to life and grow professionally The Job What Youll Be Doing : Design and implement multi-channel retention campaigns using email, SMS, push notifications, and direct communication. Monitor campaign performance and optimize strategies to meet retention and engagement targets. Collaborate with cross-functional teams to align retention efforts with broader marketing and product goals. Leverage data and insights to fine-tune campaign messaging, timing, and targeting. Continuously test new ideas to improve customer lifecycle performance and reduce churn. The Profile What Were Looking For: Strong analytical mindset and high comfort working with numbers. Excellent problem-solving skills with the ability to quickly identify and implement solutions. Creative thinker who brings fresh, innovative ideas to retention strategies. Proactive and self-motivated, able to work independently in a fast-paced, evolving environment. High attention to detail with the ability to process and organize complex data. Strong communication and interpersonal skills, especially in cross-team collaboration. Bonus points for experience working with Asian markets, especially Vietnam. The Employer Our client is a fast-growing startup in the iGaming space with big ambitions and exciting plans ahead. Our client team is made up of experienced professionals who move quickly and think boldly and right now, were building a next-level affiliate program from scratch.

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