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Spanish Bilingual Medical Appointments Scheduler - (ZR_21825_JOB)
xpatjobs | Location:Cainta , Calabarzon
| Country:Philippines
| Job Description This is a remote position. Schedule: Monday - Friday 9 AM - 5PM Burbank, CA time We are seeking a bilingual Spanish-English Medical Appointments Scheduler to join our team. The ideal candidate will be responsible for scheduling and coordinating patient appointments, confirming appointments, and managing patient communications. This position requires a high level of customer service, attention to detail, and the ability to communicate effectively in both Spanish and English. Key Responsibilities: Schedule medical appointments for patients, ensuring accuracy in patient details and appointment times. Manage appointment reminders, confirmations, and cancellations. Assist patients with scheduling follow-up appointments or rescheduling. Maintain patient records and ensure all information is updated in the system. Communicate effectively with both English- and Spanish-speaking patients. Provide general information to patients about office policies, procedures, and services. Handle patient inquiries or direct them to the appropriate department or healthcare professional. Collaborate with medical staff to ensure appointments are appropriately scheduled and that the office is efficiently managed Ensure that patient privacy and confidentiality are maintained at all times. Requirements Bilingual proficiency in Spanish and English, both verbal and written skills Strong communication and interpersonal skills. Ability to manage time effectively and handle multiple tasks. Excellent organizational skills and attention to detail. Knowledge of medical terminology is a plus. Comfortable using computer systems and scheduling software. College diploma or equivalent required; further education or certification in healthcare administration is a plus. Ability to maintain professionalism and patient confidentiality. Friendly, approachable, and compassionate with a focus on providing excellent patient care. Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job ZR_21825_JOB Requirements Key Responsibilities: Schedule medical appointments for patients, ensuring accuracy in patient details and appointment times. Manage appointment reminders, confirmations, and cancellations. Assist patients with scheduling follow-up appointments or rescheduling. Maintain patient records and ensure all information is updated in the system. Communicate effectively with both English- and Spanish-speaking patients. Provide general information to patients about office policies, procedures, and services. Handle patient inquiries or direct them to the appropriate department or healthcare professional. Collaborate with medical staff to ensure appointments are appropriately scheduled and that the office is efficiently managed Ensure that patient privacy and confidentiality are maintained at all times. Requirements Bilingual proficiency in Spanish and English, both verbal and written skills Strong communication and interpersonal skills. Ability to manage time effectively and handle multiple tasks. Excellent organizational skills and attention to detail. Knowledge of medical terminology is a plus. Comfortable using computer systems and scheduling software. College diploma or equivalent required; further education or certification in healthcare administration is a plus. Ability to maintain professionalism and patient confidentiality. Friendly, approachable, and compassionate with a focus on providing excellent patient care. |
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