E-Commerce Assistant - Shopify and Amazon (ZR_21941_JOB)

This is a remote position.

• Contract type: Independent Contractor
  
• Schedule: 37.5 hours per week; Monday-Friday; 9:00 AM - 5:00 PM London, UK Time with 30 minutes unpaid lunch break
  

Client Overview

Join an innovative personal care brand thats disrupting the industry through their digital-first approach. This dynamic company has established a strong presence across major e-commerce platforms and continues to expand their market reach through exceptional product offerings and customer experience.

Become an integral part of a growing e-commerce operation where youll combine platform expertise with customer service excellence. This multifaceted role offers the opportunity to work with leading e-commerce platforms while ensuring customer success across all digital touchpoints. Youll be instrumental in driving the brands online presence while maintaining the highest standards of customer satisfaction.

• Manage and optimize presence across major e-commerce platforms
  
• Create and maintain engaging product listings that drive sales
  
• Coordinate social media content deployment
  
• Handle customer inquiries across multiple platforms with expertise
  
• Ensure consistent brand presentation across all digital channels
  
• Process and manage customer service communications
  
• Support platform-specific operations and maintenance
  

Requirements

• Demonstrated experience with major e-commerce platforms (Shopify, Amazon)
  
• Proven track record in digital customer service
  
• Strong understanding of e-commerce operations and best practices
  
• Experience with social media management and content deployment
  
• Excellence in written communication and customer interaction
  
• Technical aptitude with various digital platforms
  
• Ability to manage multiple priorities in a fast-paced environment
  

Benefits

• HMO Coverage for eligible locations
  
• Permanent Work from Home
  
• Immediate Hiring
  
• Steady Freelance Job