Maintenance Dispatch

Own the Workflow Behind Smart Property Maintenance

Our client, Pan American Properties, Inc. has spent over 30 years mastering the art and science of property management. From multifamily residences to light industrial spaces, they manage every square foot with precision, strategy, and a tech-forward mindset. What sets them apart? A hands-on, people-first approach backed by smart systems and deep industry knowledge. Their team doesn''t just manage propertiesthey optimize investments. Join a company where your role supports real estate that performs, tenants that stay, and operations that run like clockwork.

What Youll Be Doing

Be part of our clients team as a Maintenance Dispatch Coordinator and handle work order systems, scheduling, and technician support across multiple properties. You''ll take charge of the maintenance process, ensuring nothing slips through the cracks.

Snapshot of the Role

• Coordinate all maintenance work using Corrigo, the facilities management platform, across an assigned property portfolio
  
• Manage maintenance requests, set priority levels, and assign work orders to maintenance staff
  
• Develop and maintain weekly schedules to ensure technicians have a full workload, coordinating with property managers as needed
  
• Monitor and respond to maintenance-related inquiries via Outlook, providing support to managers and technicians
  
• Maintain ongoing communication with technicians, property managers, residents, contractors, and vendors regarding work orders and scheduling
  
• Communicate with external contractors and vendors to assign tasks or request bids
  
• Generate and audit reports on work order statuses, technician performance, and other key metrics
  
• Monitor GPS clock-ins and clock-outs of technicians and resolve discrepancies
  
• Assist with ordering and coordinating technician supplies, uniforms, equipment, and phones
  
• Identify and recommend process improvements to increase efficiency and service quality
  
• Provide backup support to the Customer Service team and deliver training for cross-functional support
  

Requirements

What It Takes to Succeed

Desired Skills and Experience:

• 1 to 3 years of experience in property management
  
• Experience working with U.S.-based teams or companies (preferred, not required)
  
• Proficiency in Corrigo, Salesforce Field Service, or similar facilities management software
  
• Familiarity with Microsoft 365
  
• Excellent verbal and written communication skills
  
• Strong analytical, reasoning, and organizational abilities
  
• Ability to prioritize tasks, track work orders, and manage multiple responsibilities effectively
  
• Tech-savvy and co