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Team Lead, People Solutions.
xpatjobs | Location:Makati , Metro Manila
| Country:Philippines
|
The Team Lead, People Solutions will establish and lead a team as the central point of contact for HR inquiries and issues. This role requires a proactive mindset, exceptional leadership skills, deep understanding of HR policies, benefits and processes, and the ability to navigate intricate cases with efficiency and effectiveness. Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology. Chevron is accepting online applications for the Team Lead, People Solutions position through April 30, 2025 at 11:59 p.m. PH Time. Responsibilities for this position may include but are not limited to: Lead a team of People Solutions Partners to provide HR guidance to employees and supervisors. Ensure the team operates efficiently and effectively, addressing employee concerns promptly and professionally Partner closely with regional HR, management, and other stakeholders to address employee issues and implement solutions to foster strong working relationships across the organization Apply strong understanding of HR policies, services and programs in wide variety of situations with increasing complexity Anticipate workforce requirements based on recurring HR activities and identify trends to address increased customer requests and inquiries Ensure the team meets all key performance indicators to effectively deliver organizational goals Develop deep understanding of the business site-specific context including regulations, culture, and policies Preferred Qualifications: Bachelor''s degree in Human Resources, Business Administration, Psychology or a related field Experience in supporting multinational client groups Relevant HR certifications (e.g., SHRM-CP, PHR, CIPD) are a plus Required Qualifications: Minimum of 7 years of experience as an HR Business Partner, HR Generalist or related role Demonstrated leadership skills with the ability to inspire and motivate a team. Experience in mentoring and developing team members Strong problem-solving and critical thinking skills to handle complex and ambiguous cases Highly proficient in using knowledge of HR policies, benefits, and processes to resolve employee and supervisor issues Must be proficient in English Demonstrates exceptional verbal and written communication skills, consistently delivering outstanding customer service remotely through phone and various digital platforms Excellent communication and interpersonal skills to build trust and rapport with stakeholders Highly flexible and willing to do shifts Relocation Options: Relocation will not be considered within Chevron parameters. International Considerations: Selected candidate will work in the Philippines under the local payroll system and benefits. Working with us There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI). CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines. CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year, 2021 Asias Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards and the 2018 Wellness Company of the Year at the same Asia CEO Awards. CPI markets the Caltex brand of top-quality fuels, lubricants and petroleum products through a network of service stations, terminals and sales offices. At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equa.. |
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