IT Desktop and Network Support Dispatch Bacalodm, Philippines. xpatjobs Bacolod , Western Visayas
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IT Desktop and Network Support Dispatch Bacalodm, Philippines.


xpatjobs       |    Location:Bacolod , Western Visayas       |    Country:Philippines

Job Description

Installing technical troubleshooting and fixing desktops, printers, laptops and other computer peripherals hardware problems as well as desktop applications.

Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team.

Ability to lift / move computer equipment weighing up to 50Lbs.

Expert in desk side support and PC break/fix including basic administration of Windows O/S and MAC OS.

Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.

Smart hand support for peripheral and networking hardware, including, but not limited to:

monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi- port data termination panels all under Smart Hands capability.

Ability to troubleshoot issues with systems and networks using good deductive reasoning skill and troubleshooting resolving issues related to end-user network cabling.

  • Advanced knowledge of computer hardware systems, chip sets, memory modules, and peripherals.
  • Knowledge of popular operating systems, software applications, and remote connection systems: MS Windows, MS office 365, Active Directory, SCCM, DHCP, VPN and others.



    • Requirements

    Excellent written and oral communications skills with clients and management as well as people skills.

    Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with a sense of urgency

    Bilingual (English Local B2)

    Items
    Console cable for CISCO and Silver Peak
    Full Internet ready mobile,
     Noise Cancellation head sets
     Team Viewer, MS-Teams, Putty, Remote connection software, Admin Access of the Laptop ,
     RJ45 port on Laptop
    Experience of ticketing tools (ServiceNow / Remedy etc.) additional advantage




    Requirements
    Job description Provides break Fix, fault diagnosis, and resolution. Providing fault analysis to customers various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. The ideal candidate should have 1-3 years of experience in Windows Desktop supports. Respon

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    Desktop   Network   Support   Dispatch   Bacalodm,   Philippines.   Desktop Bacolod , Western Visayas   Network Bacolod , Western Visayas   Support Bacolod , Western Visayas   Dispatch Bacolod , Western Visayas   Bacalodm, Bacolod , Western Visayas   Philippines. Bacolod , Western Visayas  

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