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Security Supervisor - Full Time Nights - 16 York Street
Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our guards; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Job Skills / Requirements Position: Shift Supervisor - Security Guard X 2 Site: Cadillac Fairview- 16 York Street City: Downtown Toronto, ON Status: Full-Time Nights Hours: Static Continental Nights - 1**0 Category Averaging Agreement OT at 84 hours Pay Rate: $19.77 - $20.15 - /Hr Internal Posting Date: April 15,2025 Internal Closing Date: April 22,2025 External Closing Date: April 29, 2025 Schedule Example First Week Second Week Monday: Night Shift (1**0) Monday: Off Tuesday: Night Shift (1**0) Tuesday: Off Wednesday: Off Wednesday: Night Shift (1**0) Thursday: Off Thursday: Night Shift (1**0) Friday: Night Shift (1**0) Friday: Off Saturday: Night Shift (1**0) Saturday: Off Sunday: Night shift (1**0) Sunday: Off Third Week Fourth Week Same as Week 1 Same as Week 2 Please note that this is just an example and may not reflect your actual assigned schedule, which will be determined based on business needs. Site Description: With its signature stepped exterior and soaring glass wrap around lobby, 16 York has added a striking sophistication to one of Toronto's most important intersections and created a redefinition of the downtown core. Located at the very centre of the city's dynamic and expanding business core, this 33-storey, 870,000 square foot office tower is exceptional from any perspective. Job Description: Security guards maintain a highly visible and reassuring presence through their assigned patrol and post duties. Security guards are the eyes and ears of the Property and they take steps to ensure that the Manager's rules and standards for the Property are maintained. By their presence, they act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming environment at the Property. Job Duties: • Lead a team of 1-3 guards • Proactively dealing with emergency situations • Liaise with Site Director and Property Management • Providing exceptional service to enhance customer experience • Ensuring compliance with the standards, rules and regulations at the Property • Be proactive in helping everyone have an outstanding customer experience at the Property • Perform highly visible patrols of assigned patrol areas/zones (by foot), and positively engage with tenants, guests, visitor,s and employees on an ongoing basis • Approach guests or visitors at directory boards, within building lobbies, and elsewhere to offer directions or general assistance; • Work closely with the Manager's other departments at the Property, especially the guest services and tenant services departments, to provide customer service support to tenants, guests, visitor,s and employees; • Maintain strong knowledge of activities and special events at the Property and assist visitors and guests during their visit to the Property; • Assist visitors, guests a,nd tenants' employees with specific problems, such as safety concerns, requests for directions, escorts, assistance with packages, misplaced vehicles, etc.; • Protect the Property and maintain a safe and welcoming environment • Enforce the rules and regulations at the Property in a fair and responsible manner • Report and follow up on hazards and/or deficiencies identified during duty • Observe and report criminal activity to the police and assist the police upon their arrival and during their attendance at the Property • Assist tenants/merchants respond to crimes that have occurred at the Property and ensure appropriate law enforcement authorities are summoned • Respond to medical emergencies and provide First Aid, CPR, or AED support as necessary until medical professionals arrive • Prepare written reports using the Manager's standard report-writing program • Deal with trespassers and unauthorized persons found on the Property in a fair and safe manner • Remain prepared to respond to crime, disturbances, and emergencies as per training and procedure • Facilitate access to restricted areas for authorized persons; and • Control vehicle traffic on the Property • Normal physical activity characterized by extended periods of walking and standing, periodic sitting, kneeling, bending, and use of basic motor skills • Regular keyboarding and record keeping in written logs required • Close and secure doors to prevent heat loss during colder seasons • Shut off excess lighting where suitable to assist in the reduction of power consumption • Access control • Emergency management • other duties and responsibilities as assigned by the company and management Requirements & Qualifications: • Valid Ontario Security Guard License • Valid Standard First Aid and CPR Level - C certification - Issue by a WSIB-approved provider* • Covid-19 - Fully Vaccinated (Min 2 doses) • Must have a minimum 1 year of experience working in Securit Additional Information / Benefits Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview. This job reports to the Client Service Manager This is a Full-Time position 1st Shift, Continental Nights - 1**0. Number of Openings for this position: 1 |
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