Developer Platform Architect

We're hiring a Developer Platform Architect at Gitpod.

As a Developer Platform Architect at Gitpod, you'll work directly with some of the world's largest enterprises to transform how they develop software. Reporting to our Head of Enterprise Success, you'll be responsible for working hands-on with customers to drive the automation of their development practices through Gitpod. Your mission is clear: collaborate with engineering teams to architect and implement a development platform that sets the new standard for developer productivity for thousands of developers across our enterprise customers.

Who we are

Five years ago, we set out to create a world where every software engineer is instantly ready-to-code. With over 1.5 million users, we are now the leading platform for standardized and automated development environments. In 2024, we quadrupled enterprise revenue, signed several seven-figure contracts with F500 companies, launched our AI-first product architecture and, most importantly, discovered our authentic rhythm. In 2025, we amp up our ambition. We're a talent-dense group of people who transform how software is created, working to empower every company, every team, and every individual to succeed in a software-first world. We care deeply, and for many of us, building Gitpod is our life's work. This is the best time to join the company. We've found product-market-fit and are scaling with high intensity towards repeatable go-to-market fit. Our operating principles are an honest representation of how we build relationships and make decisions. We choose colleagues carefully based on merit and their authentic alignment with those principles. If this excites you, we would love for you to apply.

Role responsibilities

We hold our operating principles as the standard that we drive towards. Joining Gitpod means you have ownership around forming our culture by living out these principles and holding others accountable towards them.

In addition, here are the main areas of focus:

• Dive deep with enterprise engineering teams, understanding their development workflows and become their trusted technical advisor. Partner with them to architect their developer experience and productivity initiatives.

• Guide customers through a seamless Gitpod implementation, turning implementation challenges into success stories.

• Partner with customer teams throughout their onboarding journey. Craft optimal Gitpod environments that maximize developer productivity. Be their coach, consultant, and hands-on problem solver ? from proof of concepts to production-ready setups.

• Drive efficiencies within the onboarding process. Scale yourself and the process by building out tools and feeding back into the product. Shape the future of Gitpod by transforming customer insights into product innovation.

• Create repeatability through resource development, onboarding programs, and workshops to enable success for enterprise customers.

At the end of your first 30 days, you will have:

• Dived deep into Gitpod (the product), understanding the problems it solves, how it works, and the roadmap. Deployed Gitpod end to end as a customer would, used it yourself, and created and optimized a Gitpod configuration for a common repo.

• Mastered the Gitpod Onboarding Methodology used to drive adoption and customer success. Learned the theory and met with a Developer Platform Strategist to understand how it was used in practice with past customers.

• Shadowed other Developer Platform Architects on customer calls and in their day-to-day work to get familiar with internal processes and existing customers.

• Scheduled and completed 1:1s with key members of Sales, Product Marketing, and Engineering.

• Taken Ownership of Your Account Portfolio:

  • Completed technical audits of your assigned accounts, diving into their tech stack, past problems faced, and current strategy to improve the development experience.

  • Met customers directly to build rapport and fill in any gaps.

  • Created a plan for how to drive implementation and/or adoption for each customer, focusing on how to optimize their Gitpod setup.

  • Presented your findings to the rest of the team for feedback.

• Driven Continuous Improvement by sharing your feedback as you went - we love to have fresh eyes give their perspective so we can learn and iterate.

About you

• You work in alignment with our operating principles. Our operating principles unite everybody at Gitpod to make grounded, high-quality decisions in uncharted territory. We hold them high, evolve them as we evolve, and integrate them into everything we do. We expect everyone at Gitpod to actively use the principles as the playbook for how they make decisions and build relationships.

• You are as deeply technical as you are efficient. You're a seasoned developer who understands the complete software development lifecycle, from code editors to deployment pipelines. With a strong ability for zooming in and out, you bring high value to every conversation, whether discussing system architecture or implementation details. You default to ?how can we automate this?? and optimize for efficient repeatability.

• You?re energized by challenges. You understand the the success of an enterprise account is dependent on the experience that their developers have with Gitpod. You?ve mastered the art of digging deep when necessary and optimizing for the right solution by immersing yourself in the nuances of their environment. Whether it's finding a meaningful workaround or crafting a completely new approach, you're relentless in your pursuit of making customers successful.

• You can talk with anyone. No matter your audience, you have a keen ability for communicating with the right level of technicality in a way that everyone can understand. You read the room, adjust your approach, and find the right words that resonate with each audience. You don't just share information ? you build genuine connections and ensure everyone walks away with a deep understanding of both problems and solutions. Your natural ability to build trust and speak in the context that helps drive successful outcomes for everyone involved.

Additionally, we're looking for someone with most of the following experience:

• Experience working with large enterprises from regulated industries.

• Experience in a customer facing role like Technical Account Manager, Solution Engineer, Solution Architect etc.

• Expertise in platform engineering and developer productivity practices.

• Familiarity across a wide range of frameworks and tools that make up the SDLC at an enterprise company.

• High-growth, early stage startup experience.

We use these tools and expect you to have familiarity with most of them:

• AWS, Azure, and/or GCP

• Java, JavaScript, Python, C#, Rust, etc

• Bash, Python

• SQL, Grafana, Prometheus, Metabase, CloudWatch

Benefits

• Remote-first, flexible work day

• Flexible paid time off including holidays that are most meaningful to you

• Parental leave for all parents

• Employee-friendly equity terms (extended exercise)

• Health insurance (country-specific)

• Retirement (country-specific)

• Wellness allowance

• Premium work-from-home equipment

• Regular company off-sites

Interview process

We are remote-first and so is our hiring process. Contingent on schedules, we aim to complete the entire process in about 2 weeks. We are conscious of your time and are committed to being as efficient as possible.

• We'll kick the process off with an intro call to see if there is mutual interest in moving forward.

• Next, you'll complete a series of interviews designed to thoroughly evaluate our mutual compatibility.

  • Hiring manager

  • Head of people

  • Peer chat

  • Project and panel presentation

  • CEO

• References and background check - Before moving to an offer, we?ll set up video calls with 3 direct managers and/or senior leaders that can speak to your performance. Additionally, we will run a full background check (location dependent).

Gitpod provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.