Mandarin Helpdesk Specialist (Hybrid work set-up) xpatjobs Caloocan , Metro Manila

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Mandarin Helpdesk Specialist (Hybrid work set-up)


xpatjobs       |    Location:Caloocan , Metro Manila       |    Country:Philippines


BENEFITS : 13th month
HMO
Company laptop provided
SSS, Pag-ibig, Philhealth
Other Allowances will discuss further JOB DETAILS : Company Profile: This is a Software Company providing products and services for software and hardware supplies. Handling concerns for their product, managing and maintaining research and design specifications.

Position: Mandarin Helpdesk Specialist (Hybrid work set-up)
Location: Caloocan City
Schedule: Shifting , 2 days off per week
Industry: IT Company
Salary: Php 30,000 - Php 40,000 (Negotiable)
Work set -up: Hybrid work set-up

Requirements

Filipino National fluent in speaking, reading and writing Mandarin Language
Good English communication skills
Preferably Bachelor''s Degree of any course
Knowledgeable in basic network and windows troubleshooting
Preferably 40 years old below

Responsibilities

Will coordinate with Chinese clients
Provide first-level support in troubleshooting customer concerns
Assist BIR related concern
Documenting concerns and inquiries using the appropriate guidelines and procedures
Ensure completeness and accuracy of the records.

Recruitment Process

Online Assessment (IQ Test and Mandarin Assessment- read and listening)
Initial interview
Panel Interview
Final Interview
Job Offer

Contact us:

Skype: live:mandarinjobs
Email: [email protected]
Mobile: **9
Look for: Emma

Other Position Available:

Position Number 1: Mandarin Operations Manager
Industry: BPO Company
Location: Quezon City
Salary: Php 120,000 - Php 140,000
Schedule: Shifting
Work set-up: Work onsite

Position Number 2: Mandarin Team Leader
Industry: BPO Company
Location: Davao City
Salary: Php 90,000
Schedule: Shifting
Work set-up: Work onsite

Position Number 3: Mandarin Claims Specialist
Industry: Financial Company
Location: Quezon City
Salary: Php 30,000 - Php 45,000
Schedule: Dayshift
Work set-up: Work onsite





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