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Spanish Customer Service Associate (PHP 70,000 - PHP 75,000 gross)
xpatjobs | Location:Pasay , Metro Manila
| Country:Philippines
|
BENEFITS : HMO on Day 1 Government-mandated benefits Competitive salary package Sick Leave Vacation Leave Performance incentives 2 days off per week Other incentives Equipment will be shouldered by the company JOB DETAILS : Company Profile: This company is supporting customer care, finance and accounting, sales/marketing, back office, healthcare and providing strategic advantage to their clients. Position: Spanish Customer Service Associate Industry: BPO Company Location: Pasay City Salary: PHP 70,000 - PHP 75,000 gross Schedule: Nightshift Work set-up: Hybrid (Office visits are standard 3-4 times per month) Requirements: Open for Native Spanish speakers with Resident Visa Proficient in both Spanish and English language Preferably with 1-year experience in BPO Experience working with email, chat & voice support is a big advantage Preferably with experience in collections or customer service support in the US medical billing industry. Responsibilities: Perform customer support via phone, chat, and email both in English and Spanish language Understands how the medical insurance industry works. Take the initiative to recommend and implement quality process improvements based on identified trends or other gaps in knowledge Corrects and/or updates patient registration data. Handles patients'' calls related to their outstanding balances. Transcribes voicemails from patients and returns the patient''s message. Recruitment Process: Resume Screening Initial Interview Language assessment (Both written and verbal) Operations Managers Interview Client Interview Job Offer .. |
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Tags :
Spanish
Customer
Service
Associate
(PHP
70,000
PHP
75,000
gross)
Spanish Pasay , Metro Manila
Customer Pasay , Metro Manila
Service Pasay , Metro Manila
Associate Pasay , Metro Manila
(PHP Pasay , Metro Manila
70,000 Pasay , Metro Manila
PHP Pasay , Metro Manila
75,000 Pasay , Metro Manila
gross) Pasay , Metro Manila
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