Infrastructure Reliability Engineer, Global Operations Command Center (GOCC) - xpatjobs | Quezon City , Metro Manila
External Job Aggregation > Infrastructure Reliability Engineer, Global Operations Command Center (GOCC)

Search Jobs

Search

Infrastructure Reliability Engineer, Global Operations Command Center (GOCC)

xpatjobs logo
xpatjobs       |    Location:Quezon City , Metro Manila       |    Country:Philippines

Description Why choose Manulife? Competitive salary package HMO on the first day with free dependents Retirement benefits Merit Increase Performance Bonus Global network of industry experts Extensive training resources The Opportunity The Infrastructure Reliability Engineer provides tier one technical support for the operation of the Global Operations Command Center in Quezon City, Philippines, in accordance with established goals and procedures. The analyst will complete activities associated with providing the 24/7/365 operations required to maintain Manulifes infrastructure and IT services by identifying, analyzing, and prioritizing events and incidents and completing service requests and BAU tasks. As part of a 24/7/365 operation, this is an Office based shift role.

Shift patterns are based on 11-hour shifts alternating between early and night shifts. Shift patterns may change or revert to 8-hour shifts as management and business needs change. Minimum Requirements to Hire: EDUCATION: High School/Senior High/Vocational Course/1-year completed in a Bachelor''s program with relevant work experience of at least 2 years; Bachelor''s Degree holders are welcome to apply EXPERIENCE: 1- 3 years of relevant experience SCHEDULE: 24x7 rotating shift LOCATION: Amenability to work in U.P. Ayala Land Technohub, Quezon City WORK ARRANGEMENT : Full Onsite Set-up Minimum Skills to Hire: 1 to 3 years experience in supporting applications in production environments running on Linux or Windows.

ITIL v3 Foundation Certification Experience in Microsoft Azure AZ900 Certification is a plus Experience in working with IaaS and PaaS in Microsoft Azure such as Managed SQL web apps, etc Preferably knowledge in SQL administration and IIS administration Documentation and administration skills Experience in monitoring and basic troubleshooting Knowledge in Incident Management and Problem Management Automation mindset Confident in engaging with other teams in joint troubleshooting Professional with good communication skills Relevant experience from working in DevOps organizations Eager to learn and develop new skills On the Job you will: Monitoring infrastructure components on-premise and in the cloud Performing daily system activities Jointly with a team provide 24/7 operational services 1st Level support for issues related to infrastructure including IaaS and PaaS components Performs system checks and basic maintenance plans Troubleshoots system operating problems and determine the cause of system interruptions Assist Infrastructure/DevOps/Application Teams in creating and handling monitoring and troubleshooting tasks Assist in the coordination and resolution of incidents Document procedures Our commitment to you: Our mission; to be a part of making Decisions Easier and Lives Better A leadership team dedicated to your growth and success A bold ambition and set of goals to be a leader in driving transformation in our industry Our best. Every day. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC on the Toronto, New York, and the Philippine stock exchanges, and under 945 in Hong Kong.

Manulife is an Equal Opportunity Employer ..

Similar Jobs




Report / Flag this Job Ad


Tags :
Infrastructure   Reliability   Engineer,   Global   Operations   Command   Center   (GOCC)   Infrastructure Quezon City , Metro Manila   Reliability Quezon City , Metro Manila   Engineer, Quezon City , Metro Manila   Global Quezon City , Metro Manila   Operations Quezon City , Metro Manila   Command Quezon City , Metro Manila   Center Quezon City , Metro Manila   (GOCC) Quezon City , Metro Manila  

More Jobs

Informatica IICS Powercenter / Data integration  Branchville, NJ

NJ-23, Branchville, NJ, USA ESR Healthcare Informatica IICS Powerce

MySQL DBA (Database Administrator) framingham, MA (Onsite)

Framingham, MA, USA ESR Healthcare MySQL DBA (Database Administrato

EV Battery Pack Lead Engineer Foster City, CA ( Need locals)

Foster City, CA ESR Healthcare EV Battery Pack Lead Engineer Foster

Experience in EV battery pack or energy storage system design.

Strong knowledge of lithium?ion cell technology, thermal management, HV safety, and mechanical structures.

Proficiency in CAD tools (CATIA V6) and PLM systems.

Good understanding of CAE concepts and ability to interpret simulation results.

Hands-on experience with DV/PV testing and correlation.

Excellent problem-solving, leadership, and communication skills.

Familiarity with automotive standards and regulations relevant to EV battery systems.

Preferred Qualifications (Nice to Have)

Experience with ISO 26262 functional safety for BMS.

Prior exposure to global EV OEMs/Tier?1s.

Knowledge of pack manufacturing processes (welding, bonding, potting, gasketing).

Experience in HV/LV architecture, wiring, and controls.

Agile/SAFe program management experience.

'>

Cyber Security Analyst (Alps Alpine) Detroit, MI

Detroit, MI, USA ESR Healthcare Cyber Security Analyst (Alps Alpine


Work directly with a senior cybersecurity specialist to support day-to-day security operations and projects
Create and update critical documentation like policies, procedures, and incident playbooks
Help roll out monthly security awareness training and phishing simulations across the organization
Learn and support monitoring of key security platforms including SIEM and EDR tools
Analyze alerts, assist with threat triage, and escalate risks to the appropriate teams
Participate in incident response-note-taking, evidence collection, and investigation summaries
Help identify process gaps and propose improvements to strengthen our cybersecurity posture
Keep documentation organized, current, and accessible to the team
Bachelor's degree in IT, Security, or a related field - or hands-on experience plus relevant training/certifications
Basic understanding of operating systems (Windows/Linux), networks, and cyber threats
A strong interest in cybersecurity and willingness to learn by doing
Solid writing and documentation skills, with attention to detail
A proactive mindset, ability to follow structured processes, and willingness to take direction
Comfortable taking initiative and collaborating in a team environment
Able to communicate technical findings clearly to both technical and non-technical audiences
Open to feedback, adaptable, and capable of keeping pace in a fast-moving space
Willing to participate in on-call rotation for critical incident support if needed
Nice-to-Have Experience:
Certifications such as CompTIA Security+, ITIL, or related credentials
Familiarity with tools like Microsoft Sentinel, Splunk, Defender, CrowdStrike, or SentinelOne
Exposure to Microsoft 365 security features, ticketing systems, or threat intel platforms
Important Details:
This is a 100% onsite role based in Northern Detroit, MI
We are looking for someone who will grow with us, take ownership of their work, and bring energy to our mission

'>