Pre-Sales Engineer

Reporting Line: General Manager (CPT)

Main Job Purpose:
Provide technical expertise during the sales process for hyper-converged infrastructure (HCI) and virtualization solutions, ensuring alignment with client requirements and showcasing the value of our offerings.

Key Responsibilities:

Pre-Sales Engagement:

• Collaborate with the sales team to identify and understand client requirements for HCI and virtualization solutions.
• Conduct discovery sessions to gather technical and operational needs from clients.
• Design and propose tailored HCI and virtualization solutions that meet client objectives.
• Prepare and deliver technical presentations and demonstrations to showcase our HCI and virtualization offerings.

Solution Design and Proposal:

• Create detailed solution architectures for HCI and virtualization deployments, ensuring scalability and performance.
• Develop high-quality proposals, including technical specifications, cost estimations, and justifications.
• Ensure proposed solutions adhere to industry best practices and standards.

 Vendor and Technology Expertise:

• Maintain up-to-date knowledge of HCI and virtualization technologies from Dell, Huawei, HPE, Nutanix, and VMware.
• Stay informed about product updates and new releases from vendors.
• Leverage vendor resources, tools, and incentive programs to optimize solution design and pricing.

Customer Engagement:

• Act as a trusted technical advisor to clients, addressing questions and concerns about HCI and virtualization solutions.
• Provide insights into how these solutions can improve operational efficiency and business outcomes.
• Build and maintain strong client relationships to enhance trust and satisfaction.

Collaboration with Sales and Technical Team:

• Partner with the sales team to strategize and close deals involving HCI and virtualization solutions.
• Work closely with post-sales teams to ensure smooth deployment and implementation of solutions.
• Provide feedback to product teams based on customer interactions and emerging market needs.

Requirements:

Minimum Desired Qualifications:

• Bachelor?s Degree in Information Technology, Computer Science, or a related field.
• Certifications in HCI and virtualization technologies (e.g., VMware VCP, Dell VxRail, Nutanix NCP, HPE ASE, Huawei HCIA).

Minimum Desired Experience:

• At least 5 years of experience in pre-sales or technical support for HCI and virtualization solutions.
• Proven expertise in designing and implementing HCI solutions with integration into virtualized environments.
• Experience working with sales teams to create and present technical proposals to clients.

Minimum Desired Competencies:

• Strong knowledge of HCI platforms such as Dell VxRail, Huawei HCI, HPE SimpliVity, and Nutanix.
• Expertise in virtualization technologies including VMware vSphere, vCenter, and vSAN.
• Excellent problem-solving and troubleshooting skills.
• Strong communication, presentation, and interpersonal abilities.