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Customer Care Representative


IndigoJobs       |    Location:Mumbai       |    Country:India

Job Description

    Job Title:
    Hiring for Fintech Process Back Office & Voice | Immediate Joiners | Mumbai
    Location:
    Malad , Mumbai (Work from Office)
    Job Type:
    Full-Time | Immediate Joiners Only | Rotational Shifts
    Job Description:
    We are urgently hiring for the Fintech process for both Back Office (Non-Voice) and Voice Support roles at our Mumbai location. If you're detail-oriented, tech-savvy, and ready to join immediately, this is your chance to be part of a fast-paced and global fintech environment.
    Roles Available:
    Back Office Executive (Non-Voice) 32,000/month
    Voice Process Executive 40,000/month - 45,000/month
    Key Responsibilities:
    Back Office (Non-Voice):
    Review and process customer data and transactions accurately
    Handle email/chat-based queries and ensure resolution within timelines
    Ensure compliance with internal processes and data security
    Voice Process:
    Handle inbound/outbound customer calls professionally
    Provide clear and effective solutions to Revolut customers
    Maintain high standards of customer satisfaction and service quality
    Eligibility Criteria:
    Graduate in any stream (mandatory)
    Excellent communication skills in English (written and verbal)
    Strong analytical and problem-solving abilities
    Comfortable with rotational shifts (including night shifts for voice)
    Immediate joiners preferred
    Perks & Benefits:
    Performance-based incentives
    Opportunity to work with a global fintech brand
    Professional growth and internal career opportunities
    Friendly and supportive work culture
    Apply now :
    Working : 5 days working Weekly 2 rotational offs.
    How to Apply:
    Interested candidates can call or WhatsApp us on the following contact details
    Contact No: hidden_mobile
    Email id : [email protected]
    Best Regards,
    Snehal Rathod
    Vibrantzz Management Services

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Customer Care Representative

Contact Details:

Company: Vibrantzz Management
Location(s): Mumbai

Apply on Company Website
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Customer   Care   Representative   Customer Mumbai   Care Mumbai   Representative Mumbai  

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