Customer Care Executive || International Bpo - Non Voice Process

Job Description

Dear Aspirants,

Launch your career with a prestigious multinational BPO company.

Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Chat Customer Service Representative based onsite in Ahmedabad and Jaipur. you will play a vital role in adding a human touch to our business.

International Chat - Service Process - 100% Non Voice

Starting CTC: INR 26,000 per month Maximum CTC: INR 38,000 per month

Role & responsibilities

• As an Online Chat Executive, you will be responsible for providing exceptional customer service through live chat support.
• Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction.
• Provide real-time assistance to customers via chat, addressing their inquiries and concerns promptly and accurately.
• Resolve customer issues and complaints effectively while ensuring a positive customer experience.

Preferred candidate profile

• Excellent communication skills in English.
• Qualification- Any Graduate/12th pass/10+3 Years Diploma
• Willingness to work in rotational shifts, including night shifts and weekends.

Perks and benefits

• 5 days working with rotational week off.
• Competitive salary with performance-based incentives.
• Health insurance, Medi-claim Insurance, Personal Accident insurance, provident fund, Gratuity and other benefits.
• Free Cab facility for night shifts.
• Overtime and night shift allowances (subject to business requirements).
• Subsidized Meals
• Opportunity to work in a fast-paced, dynamic environment.
• Professional development and growth opportunities.
• Maternity Leaves/Paternity Leaves benefits

Jaipur (Rajasthan)

Role: Customer Service Representative (Chat/Email/Voice)

Responsibilities: Assist international customers, resolve issues, and maintain strong customer relations.

Qualifications: 12th pass and above, good communication skills, computer knowledge.

Shifts: 24/7 availability

Salary: 26,000 to 38,000 CTC

Perks: 14 days hotel accommodation for outstation candidates, extra incentives.

Mohali:

International Customer Operation - Voice Process

Minimum 12th pass

Excellent Communication skill in English

Rotational shift including night shift - 24/7 (Any 9 hours)

Reach out for more information;

HR Diganta : 82387 38800

Job Classification

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