Technical Operations Director - Lagos, Nigeria

Department/Unit: Technical
Location: Lagos, Nigeria

Job Purpose

The Technical Operations Director plays a pivotal role in driving the company?s technological vision and aligning engineering initiatives with overall business goals. This position demands a strategic thinker with a deep technical background, proven leadership capabilities, and expertise in managing cross-functional projects.

The successful candidate will lead the technical team and oversee the development, deployment, and optimization of IoT-driven solutions?spanning fuel management, telematics, power management, and telecommunications infrastructure.

Reporting Relationships

Reports to: CEO
Direct Reports:

• Head of Technical Operations

• Technical Support Engineers

• Site Engineers

Key Responsibilities Technical Operations Leadership

• Provide strategic direction for all technical operations to support business growth.

• Advise senior leadership on technology strategy and innovation.

• Oversee the execution of engineering projects from design to maintenance.

• Manage regional operations and optimize systems development and performance.

• Foster collaboration across engineering, procurement, project management, and field operations teams.

Project Management & Execution

• Lead the planning, execution, and delivery of technical projects.

• Ensure projects meet quality, compliance, and regulatory standards.

• Develop and enforce SOPs for consistent and efficient project execution.

• Leverage data analytics to monitor and enhance project performance.

Resource Management

• Oversee allocation of personnel, equipment, and materials across projects.

• Ensure projects are delivered on time, within budget, and to client satisfaction.

• Optimize resource planning to meet evolving operational needs.

Operational Efficiency & Compliance

• Ensure full compliance with local and international standards in IoT, fuel, and telecom sectors.

• Monitor and optimize system performance for maximum efficiency.

• Establish security protocols for safeguarding digital infrastructure and data.

• Align operations with ISO standards, safety laws, and environmental guidelines.

Performance Monitoring & Reporting

• Define KPIs for technical operations and track ongoing progress.

• Conduct system audits and identify areas for performance improvement.

• Develop risk management strategies to prevent technical failures.

• Provide the executive team with insights on project status and operational challenges.

Stakeholder Engagement

• Build strong relationships with clients, partners, and regulatory bodies.

• Maintain open communication with stakeholders to gather feedback and drive improvement.

• Manage vendor and client relationships effectively, ensuring contract compliance.

• Work cross-functionally with sales, marketing, and customer service teams to align on business needs.

• Assign clear responsibilities and priorities to team members and hold them accountable for outcomes.

Required Skills & Competencies Technical Expertise

• IoT Systems: Knowledge of device connectivity, cloud platforms, and real-time analytics.

• Telematics & Fleet Management: GPS tracking, vehicle diagnostics, predictive maintenance.

• Remote Monitoring: SCADA systems, sensor technology, IoT dashboards.

• Energy & Power: Smart grid systems, hybrid power solutions, load balancing.

• Embedded Systems & Networking: Edge computing, communication protocols (LPWAN, 4G/5G, Wi-Fi, Bluetooth).

• Cloud & Data Analytics: AWS, Azure, Google Cloud; predictive analytics using AI.

• Cybersecurity: Device-level security, encryption standards, global IoT compliance.

Leadership & Management

• Strategic technology planning and roadmap development.

• Cross-functional team leadership across engineering and R&D.

• Innovation in emerging tech like AI, blockchain, and digital twins.

• Strong financial and vendor management skills.

• Thorough understanding of global regulatory requirements.

Industry Expertise

• Experience with Industrial IoT, automation, and predictive maintenance.

• Proven delivery in energy, logistics, oil & gas, and infrastructure sectors.

• Strong grasp of enterprise systems and B2B tech alignment.

Qualifications

Education:

• Bachelor?s degree in Electrical & Electronics Engineering, Computer Science, Marine Engineering, or related fields.

• Advanced degrees or certifications such as PMP, Six Sigma are preferred.

Experience:

• 10?15+ years of experience in IoT, telematics, energy management, or industrial automation.

• Proven leadership in deploying IoT solutions across multiple industries.

• Experience managing global teams and navigating international markets is an advantage.

• Industry experience with companies such as HP Fast Lane, Fuel Buddy, FleetX, Peltek, Koel Green, Orpak, Siemens, Huawei, Schneider, etc., is highly desirable.