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Operations Manager, Asset Management
xpatjobs | Location:Cebu City , Central Visayas
| Country:Philippines
|
Responsibilities : JOB PURPOSE/MISSION/SUMMARY : Under the general supervision of the Second Line Operations Manager, the Operations Manager runs the day-to-day operations of his assigned business unit(s), ensures smooth operation within the boundaries of his KPIs of various processes that contribute to the delivery of the services responsible for. He finds ways to make the company more productive and cost effective by providing effective methods in its business operations. KEY ROLES & RESPONSIBILITIES / KEY JOB FUNCTIONS : Work environment - provides a work environment that engenders positive energy, creativity and teamwork amongst employees, ensuring safety in the workplace. Institute rules manages staff in accordance with company rules and procedures. Establishes departmental rules and procedures and creates work schedules that ensure achievement of departmental key objectives. Performance management executes performance management process in accordance with Lexmark and department policies. Develops organizational capability looking at structure and competency of staff. Operational effectiveness manages day-to-day operations to ensure quality output up to the standards of the company. Plans, manages and maintains systems and procedures for operating effectively and with efficiency. Organizational leadership - conducts continual analysis and evaluation of strategic information. Plays a significant role in long-term planning, including an initiative geared toward operational excellence. Communication facilitates internal and interdepartmental communication. Provides meaningful reporting to senior management in a timely and effective manner. Financial management manages departments budget according to establish budget controls. Recruiter - responsible for hiring, training and coaching employees. Other assigned duties relative to the job. COMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES : Commitment to Continuous Learning taking actions to improve personal and professional skills, knowledge and abilities, may require self-directed, self-paced learning or ensuring that you are always at the leading edge of field. Analyzes own performance, prepares and follows personal development plan, takes short-term actions to improve performance in current job Keeps current in own field of expertise taking initiative to understand up-to-date information, best practices Actively seeks feedback from others, integrates feedback into personal development plan and modifies thinking and behavior Pursues long-term development plans by independently analyzing future requirements in personal career goals or industry direction Conceptual Thinking Ability to identify patterns or connections between situations that are not obviously related, and to identify key or underlying issues in complex situations. It includes using creative, conceptual or inductive reasoning. Uses basic skills and knowledge of experiences to identify problems. Sees patterns between current situation and past situation; points out patterns, trends or missing information to others. Applies and modifies complex learned concepts or methods to new situations. Clarifies complex data or situations into a clear presentation; integrates many small pieces of information to make sense of them. Customer/Client Focus Focus on discovering and meeting customer/client needs. Follows up on customer/client inquiries, requests, and complaints. Maintains clear communication with customers/clients. Takes personal responsibility for correcting customer/client-service problems within area of responsibility. Makes self-available to customers/clients particularly during critical time periods Makes concrete attempt to make things better for the customer/client. Addresses underlying customer/client need, seeks information and matches needs to Services Identifies solutions that have long-term benefits for the customer/client. Developing Others fostering the long-term learning or development of others Expresses positive expectations of others regarding future abilities or potential to learn Gives detailed instructions to explain how to do task, gives on-the-job demonstrations and helpful suggestions Gives reasons for tasks and uses methods such as questioning to confirm others have understood directions Gives specific feedback, positive and corrective, and assesses competence of others so as to delegate full responsibility when they are ready Gives constructive behavioral and performance feedback rather than criticizing personal traits Does longer-term coaching or training of others, arranging appropriate assignments a.. |
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