Coffee Machine Technician (Cape Town) Dittohire Cape Town, South Africa
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Coffee Machine Technician (Cape Town)


Dittohire       |    Location:Cape Town, South Africa       |    Country:South Africa

MAIN OUTPUTS AND RESPONSIBILITIES FOR THIS POSITION WEIGHTING
General:

  • Required to do tool checks & where applicable (Responsible for ?lost? tools)
  • Perform any other tasks as instructed by National Coffee Manager
  • Operational assistance and guidance to Customer on equipment
  • Groomed well and vehicle kept clean and neat to meet professional image for the business.v Promote company ethics and values at all times.
  • Announcing him to management of establishment with explanation for purpose of visit
  • Work Standby as required from time to time
  • Stick to route planned as per Brew Coffee SLA

Technical & On Site Duties:

  • Repair Faulty Equipment
  • Fault Finding ? Intermediate to Advanced ? mechanical, electrical, hydraulic & software related
  • Testing all equipment to ensure it is mechanically, aesthetically and functionally acceptable
  • Calibrating and or programming of equipment to ensure the right quality of coffee products is produced
  • Install Beverage Equipment & Test with Product before leaving Customer
  • Upliftment of Equipment
  • Clearly communicate Fault on Equipment & Corrective action taken to Manager on site
  • Inform field service coordinator OR technical support manager of updates or returns
  • Escalate any problems i.e. wrong address, site not ready, no product etc. to T.S.M. immediately
  • Phone for assistance from Internal Specialists when struggling to Repair equipment within reasonable & acceptable time
  • First time repair of equipment
  • Preventative checks & repair on equipment

Equipment Specific Requirements:
The Technician must have basic, intermediate & advanced skill within the items and machine listed below

Advanced skills as defined below:

  • Detailed knowledge on machine functions and specifications i.e. capacity, brew time, electricity requirements etc.
  • Advanced knowledge of water and coffee cycle
  • Ability to program advanced parameters and set the machine according to customers drinks specifications
  • Knowledge of electric circuits also using Multimeter to test
  • Knowledge of hydraulic circuits
  • Able to strip & re-assemble machine components
  • Understanding and measuring of Extraction through machine
  • Methodical understanding of brew process, water in ? coffee out
  • Fault finding mechanical & electrical & programming related
  • Understanding of components & specifications such as switches, fuses, timers, inlet valves, element etc.
  • Calibration of machine
  • Basic understanding of electronic process during selection cycle

Detailed knowledge of installation procedures on equipment

  • 1.1 Filter Equipment ? Pour over
  • 1.2 Filter Equipment ? Plumbed
  • 1.3 Filter Equipment - Electronic
  • 2.1 Juice Machine 
  • 2.2 Slush Machine
  • 2.3 Juice Machine ? Plumbed/Electronic
  • 3.1 Grinders ? Manual
  • 3.2 Grinders ? On Demand
  • 4.1 Espresso Machines ? Manual
  • 4.2 Espresso Machines ? Semi Auto
  • 4.3 Espresso Machines ? Semi Auto Electronic
  • 5.1 Liquid Machines ? Tanked
  • 5.2 Liquid Machines ? Plumbed Office
  • 5.3 Liquid Machines ? Series 100 (old version)
  • 5.4 Liquid Machines - NG Series
  • 6.1 Vending ? Office Tanked & Plumbed
  • 6.2 . Fully Automatic Equipment

Administrative Duties:

  • Fill in job sheets with Part Description & Code-
  • Complete Job Card in Detail
  • Record Customer Negligence on Job card
  • Ensure that relevant Manager signs off Job card
  • Complete & hand in Tool Checks
  • Complete Leave Applications
  • Keep boot Stock to Pre-determined & acceptable value
  • Do weekly counts & check Stock age analysis Report to ensure accurate boot stock 

S.H.E. Responsibility?s:

  • Keep Vehicle clean, neat & safe at all times
  • Keep Work area around machine uncluttered & safe
  • Wear relevant protective clothing
  • Ensure machines is always unplugged & de-pressurized or cool before working
  • Ensure that customers don?t come in harm?s way when on site
  • Only use tools trained on
  • Consider the possible Risks of activity?s at customer
  • Drive safe & within the Law at all times
  • Good understanding of the risks of equipment, electrical, high temperature, pressurized vessels, sharp edges, lifting Techniques, dangerous chemicals etc.

Additional Responsibilities

  • Time management
  • Responsible for spares and tools
  • Promote company ethics and values at all times.
  • Quality of Workmanship
  • Be cost conscious when selecting replacement spares during repairs
  • Be cost conscious in driving style of company vehicles
  • Determine if break down is Customer Negligence & inform Management

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Coffee   Machine   Technician   (Cape   Town)   Coffee Cape Town, South Africa   Machine Cape Town, South Africa   Technician Cape Town, South Africa   (Cape Cape Town, South Africa   Town) Cape Town, South Africa  

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