Client Operations Specialist

Requisition Number: 99971

Client Operations Specialist

Location:This is an onsite opportunity where you will work in the office during training. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605

Insightat a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billionin revenue
• #20on Fortunes World''sBest Workplaces list
• 14,000+ engaged teammates
• Recognized as a Great Place to Work in the year 2022, 2023, 2024 and 2025
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

As aClient Operations Specialistwith Insight, you will hold a position that will be the primary point of contact for all post-sales client requests. This position will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE). This involves, but is not limited to: quoting, ordering and account management, mailbox and call management, part requests, report generation, order fulfillment, reporting, and collections. Pre-sales support functions include pre-qualification of accounts, product pricing, research, configuration and product information. Along the way, you will identify and drive continuous process improvement efforts.

As a Client Operations Specialist, you will get to:

• Research technical information on product requests and ensure access to procurement.

• Responsible for correct and accurate order processing
• Prepare, manage and submit sales quotes accurately into the appropriate quote entry system.
• Be AmbITious:This opportunity is not just about what you do today but also about where you can go tomorrow. As aClient Operations Specialist, you are positioned for swift advancement within our organization through a structured career path. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

We are looking for a Client Operations Specialist with:

• Bachelors degree in any course/ Associate level
• 2 years work experience in customer service, pricing models, supply chain, order management, logistics and sales life cycle
• Experience working in IT/BPO industry is preferred
• Excellentcommunication skill both written and verbal

What to Expect
Were legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.

We offerall the benefits you expecthealth, dental, vision, PTOplus:

• Health Insurance Available on Day 1 of employment (HMO) with 2 free dependents
• Onsite set up (during training)
• Group Life Insurance
• Freedom to work from another locationeven an international destinationfor up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you dont feel like your skills are a perfect match - we still want to hear from you!