Italian Tech Customer Support remote in Portugal

? Kickstart Your Career in Sunny Lisbon! ?
Are you ready to work with world-leading brands while living in one of Europe?s most vibrant and beautiful cities? Join our dynamic, multicultural team in Lisbon and help customers from around the globe ? all from a modern office just minutes from the beach! ???

If you're passionate about people, problem-solving, and personal growth, this is your chance to shine in an international work environment with real career opportunities. ??

Your Tasks

• ? Talk with Customers - Answer questions and solve problems by phone, email, and chat.
• ? Record Cases - Log every customer interaction in our system and respond within the set time (SLA).
• ? Make Customers Happy - Keep customers updated on their cases. Happy customers = happy team!
• ? Post-Sales Support - Help with delivery questions, warranty claims, and refund requests.
• ? Help with Sales - Support customers who want to buy and promote products to boost sales.
• ? Hit Your Goals - Meet quarterly sales targets while giving top-notch service.
• ?? Manage Orders - Track and update orders using our CRM system, following our company?s rules.

What We?re Looking For

• ?Proficiency in Italian
• ?? English level B2
• ? Motivated to grow

What We Offer

• ? New and modern office.
• ? Full training to help you succeed.
• ? Relocation support (if applicable).
• ? We promote inter-company mobility to work at any of our sites around the world.
• ? Private health insurance, free after six months
• ? Competitive wages (14 monthly payments per year)
• ? Be part of a project with real impact

Location

Lisbon - Remote, Portugal