Technical Lead DevOps

Job Description

Are you interested in working for a Global Leader in E-commerce? Are you excited about working on highly scalable platforms and applications that are accessed by millions of users every day? If so, read on to find out more about the opportunity.

Rakuten is the largest E-commerce company in Japan and one of the largest E-commerce and Internet Services companies in the World. Rakuten is ranked in top 20 most innovative companies in the world by Forbes.

Rakuten India Development Centre is the second largest technology hub outside of Japan that enables & builds platforms for global E commerce, Payments, Digital, AI, Data Science services across the globe. The India arm serves as a research and development center with an employee strength of around 1700 (& Growing).

What will you do?

Responsibilities

Your main responsibility will be to work with service team to build & deploy application, manage complete infrastructure, understanding both business demand and available system assets.

• Involve in whole process of Development, Production System Operation including system maintenance, monitoring, automation, backend operation, ensuring high availability, regular application release, troubleshooting, middleware performance tuning and collaborate with functional , technical team members to provide high quality services.
• Involve in automation of routine manual production/non-production operation using technologies like Jenkins, Ansible, Chef, Terraform etc. Will be the key person to propose, implement automation to increase productivity with High Quality.
• Always improve the system performance, stability to provide 100% availability.
• Should have service ownership mind & proactively able to react to the production issues.
• Propose new technologies, tools etc to improve whole process of development, testing and production operations. Strong self-learning ability, motivation to work on new Technologies.
• Work closely with developers, product manager, project manager, team lead, security and QA team members in different location (Singapore, Japan, India etc).
• Improve Monitoring , Alerting and complete Observability stack.

Qualifications: Must-have

• Over 8 years of experience on DevOps, handling high traffic production system independently,
• troubleshooting (middleware, infra etc), automation, regular operation etc. Hands on with the large and scalable system.
• Experienced in Hybrid Architecture , Managing GCP & on prem VM workloads.
• Good knowledge in CICD pipeline using tools such as Jenkins , & GIT
• Experience in production automation using Docker, Kubernetes, Ansible ,Chef, Terraform etc. Should have real experience in
• implementation of automation using industry standard best practice, safety.
• Strong knowledge in LINUX based system operation and extensive skills in Linux commands.
• Strong scripting knowledge like Perl, shell, Python,etc.
• Good knowledge in System, application monitoring and alert notification
• Understanding of web application and related specification (security, HTTP protocol, RFC, etc)
• Identify process gaps and recommend on best practices based on industry standards.
• Provide technical expertise on complex automation and functional issues.
• Flexible for emergency support timing based on the business requirement. Must adapt to business needs in terms of working hours.
• Non-Business hour emergency support for critical issues.

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