Intermediate to Senior Travel Consultant Dittohire Cape Town, South Africa
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Intermediate to Senior Travel Consultant


Dittohire       |    Location:Cape Town, South Africa       |    Country:South Africa

Position: Travel Consultant ? Sales Specialist (German/ Spanish/ Portuguese)
Location: Anywhere in South Africa (Hybrid in Pretoria/Joburg, otherwise remote)
Salary: Negotiable depending on experience level and language proficiency

Overview:

We are seeking two experienced  German, Spanish native tongue. Portuguese (MICE & Project focus), Spanish, German-speaking Sales Specialists with a strong background in travel consulting specifically with quoting and selling travel to the European / US markets. The ideal candidates will have in-depth product knowledge of Southern and East Africa, strong sales skills, and the ability to manage end-to-end tour planning while maintaining high service standards.

Key Responsibilities:

  • Quoting & Booking Management:
    • Operate company quoting systems and travel-related programs.
    • Create various quotations for agents and ensure rates are loaded in the system.
    • Negotiate rates with suppliers where possible and utilize preferred suppliers.
    • Manage provisional bookings and ensure all aspects of tours run within budget.
  • Tour Operations & Client Experience:
    • Produce guide manuals and oversee smooth tour operations.
    • Ensure tour details align with agent and client information.
    • Handle complaints by gathering feedback from suppliers and guides.
    • Double-check guides booked for tours and ensure smooth execution.
  • Financial & Administrative Duties:
    • Generate invoices for agents and track tour payments.
    • Assist with accounts-related admin to facilitate financial processing.
    • Proofread marketing materials provided by agents for tour promotions.
  • Market Research & Supplier Relations:
    • Visit preferred suppliers to gain firsthand product knowledge.
    • Identify and recommend new venues and activities to improve offerings.
  • Sales & Performance Management:
    • Track sales updates on groups, finalize bookings, and ensure all required tour details are in place.
    • Ensure given targets are met and report on performance.
  • Teamwork & Training:
    • Assist in mentoring and training junior consultants.
    • Collaborate effectively within the team to ensure operational efficiency.
  • Emergency & Crisis Management:
  • Provide support for emergency phone duty when required (rostered system).
  • Handle urgent queries and ensure clients receive immediate assistance when necessary.

Requirements:

  • Strong geographical knowledge of Southern and East Africa (luxury market).
  • Ability to multitask and handle high-volume workloads under pressure.
  • Effective communication skills (internal and external).
  • Highly organized and deadline-driven with strong time management skills.
  • Ability to work independently in a remote/hybrid environment.
  • Experience in the travel industry, with strong sales and client management skills.

This is an exciting opportunity for experienced travel specialists looking to work in a dynamic, fast-paced environment while contributing to high-quality travel experiences.

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Intermediate   Senior   Travel   Consultant   Intermediate Cape Town, South Africa   Senior Cape Town, South Africa   Travel Cape Town, South Africa   Consultant Cape Town, South Africa  

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