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Product Owner, Player Rewards & Incentives


BCJobs       |    Location:Canada       |    Country:Canada

Product Owner, Player Rewards & Incentives

Location: Remote within, BC, CA

Job Function: Sales and Marketing

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.

For those who prefer working in a community with others, we have two beautiful offices in convenient locations:

2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops

This is a Permanent, Full Time opportunity

Expected Salary Range: $84,981.00 - $106,227.00 - $132,784.00

Our typical hiring range will be +/- 5% of the midpoint shown above

Factors influencing this decision include qualifications and market conditions for the role

The Company

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.5 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

JOB SUMMARY

The Product Owner is a leadership role on an Agile team, ensuring their Agile team consistently delivers on time value to customers by prioritizing work in alignment with the product roadmap and initiatives. This role works under the guidance of their manager to define and lead the mission of the Agile team, bringing the business unit vision to the product team. The Product Owner is responsible for advocating for the needs of our customers and ensures product development follows the product roadmap. The Product Owner ensures that product functions are delivered, and business value is achieved and delivered to the customer (user).

KEY ACCOUNTABILITIES
  • Leads the prioritization, planning, and breakdown of the product teamwork in collaboration with the product team.
  • Ensures the team understands the value they are delivering by following the product roadmap each sprint.
  • Supports the Agile team by planning, writing user stories, and managing the product backlog, prioritizing it according to business value.
  • Collaborates with Product Managers, Project Managers, Agile team(s), and customer(s) (users) to execute on the product roadmap by creating and managing stories in the product backlog.
  • Participates in the team's agile ceremonies such as planning sessions, stand-ups, retrospectives, and sprint review meetings.
  • Decides what work to take in based on its alignment to the product roadmap.
  • Serves as the point of contact for the Agile team and facilitates product iteration, work acceptance, and status updates.
  • Provides leadership in technical decision-making, guiding the Agile team in adopting best practices and ensuring alignment with strategic goals.
  • Maintains risk, assumption, issues, dependency log and delivery roadmap.
  • (With guidance from their leader,) works with leaders and other stakeholders to remove team impediments, issues, and blockers, including escalating to the appropriate levels within the organization when they cannot be resolved at the team level.
  • Meets with Capability Managers to review individual (peer) contributor performance to resolve issues.
  • Evaluates the outputs on behalf of stakeholders, including user acceptance of final product.
QUALIFICATIONS
A combination of education, experience, and demonstrated skills may be considered.

EDUCATION & EXPERIENCE
  • A Bachelor's degree in Business Administration, Information Technology Management, Marketing Technology, or a related discipline;
  • 4 to 6 years of relevant experience including:
  • Experience working with technology and systems
  • Experience with business planning and road mapping, and working in a collaborative, fast-paced business environment
KNOWLEDGE & TECHNICAL SKILLS
  • In-depth knowledge of Loyalty Programs and/or Loyalty Management Platforms
  • Expert in agile methodologies and tools;
  • Advanced technical writing skills, and able to write reports and document procedures;
  • Expert user of Microsoft Office Suite: Word, Excel, Outlook, etc.
COMPETENCIES
  • Advanced business acumen;
  • Advanced communication and presentation skills, with an ability to communicate the requirements, priorities, and the value of the product clearly and transparently;
  • Advanced demonstration of problem solving and analytical thinking skills to quickly identify potential issues and risks and address complex technical challenges;
  • Demonstration of formal or informal leadership abilities, including the capacity to guide and inspire a development team, make strategic decisions, drive excellence and act as a change agent to champion continuous change and improvement;
  • Advanced ability to interpret and translate ambiguous situations into structured and clearly defined deliverables;
  • Advanced demonstration of team leadership skills including the ability to act as a change agent to champion continuous change and improvement;
  • Advanced time management, organizational and multi-tasking skills to manage multiple concurrent objectives, projects, groups, or activities;
BCLC has organizational Values that reflect the culture we strive to maintain. All employees are expected to ensure their actions, decisions, and interactions consistently align with BCLC's Social Purpose, and our Values of Respect, Integrity, and Community.

Preferred qualifications may include:
  • Project management experience would be an asset;
  • Understanding of B.C. gaming industry would be an asset.
  • Experience with Salesforce, Jira, Confluence is a bonus
What's in it for you
  • Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
  • We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
  • Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning
  • See all our rewards here
However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong .

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out !

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more !

If you require accommodation so you can be at your best in the interview, please let us know: [email protected] .

All candidates must be at least 19 years of age and legally eligible to work in Canada

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