Agile Project Manager

Job Description

Agile Project Manager

Experience: 3 - 6 Years Exp.
Salary : Competitive
Preferred Notice Period: Within 30 Days
Shift: 10:00AM to 7:00PM IST
Opportunity Type: Onsite (Mumbai)
Placement Type: Permanent(*Note: This is a requirement for one of Uplers' Clients)Must have skills required :
Agile, Project PlanningHaptik (One of Uplers' Clients) is Looking for:
Program Manager who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description
What we want to accomplish and why we need you?
Haptik is one of the world's largest Conversational AI companies, having reached over 500 + million devices, and processed over 5 billion+ conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 390+ member strong team that is set to double in the coming year, Haptik is truly poised to lead the Conversational AI revolution with some of the best minds in the industry.Youre encouraged to apply only if youre either based in one of these 4 cities (Mumbai, Bangalore, Delhi, Pune) or are open to relocating to one within 2 months of joining us.What will you do every day?
As a Program Manager, you will be responsible for building care bots for the Reliance Retail & Jiomart account. Our Program managers are multi-tasking ninjas. They rally internal and external teams with them with a single-minded focus of building the right solutions for the clients using the power of conversational AI. Running scrums, handling clients calls, unblocking teams, building conversational designs and flows, measuring the performance of shipped bots are all the things you will do on a daily basis while making sure that all stakeholders are aligned and communication flow is happening in all directions. You will be juggling multiple projects and priorities simultaneously which will make each day very different and exciting than the previous.Ok, you're sold, but what are we looking for in the perfect candidate?
Work with the Business Development team to concretise the proposals for various prospective clients
Design conversational solutions for clients that solve their business goals within the framework of the platform, keeping the user experience at the centre of the thought process
Rigorously follow up with clients to unblock internal teams, right from requirement gathering, dependency identification and closure
Work with multiple stakeholders, both internal and external, to ensure the projects are delivered on time
Be a champion of communication and clearly communicate project deliverables, timelines, status and dependencies on a regular basis
Provide clear direction to the development team on the bot's scope and run scrums and sprints with them
Work with the customer success team to work on continuous improvements of chatbots
Plan out a development roadmap for the enterprise development team and provide relevant insights to the platform owners for further improvementRequirements*
3-4 years of experience as a Product/Project Manager, preferably on a consumer-facing product.
Bachelors/Masters Degree in any field
Strong understanding of the consumer internet ecosystem. Previous experience of working in Chatbots / AI domain a plus
High-level understanding of various tech platforms like Android, iOS, Web, Voice, etc.
Experience working in startups or successful entrepreneurial adventures
Strong problem solving and analytical skills
* Requirements is such a strong word. We dont necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that youve done most of it and are ready for the challenge of adding some new things to your resume.Tell me more about Haptik
On a roll: Announced major strategic partnership with Jio.
Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.
Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.
Huge market: Disrupting a massive, growing chatbot market. The global market is projected to attain a valuation of US $0.94 bn by the end of 2024 progressing from US $0.11 bn earned in 2015.
Great customers: Businesses across industries - Samsung, HDFCLife, Times of India are some that have relied on Haptik's Conversational AI solutions to engage, acquire, service and understand customers.
Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.
Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness. #Li-HybridHow to apply for this opportunity:
Easy 3-Step Process:
1. Click On Apply! And Register or log in on our portal
2. Upload updated Resume & Complete the Screening Form
3. Increase your chances to get shortlisted & meet the client for the Interview!About Our Client:
Jio Haptik has pioneered AI-powered innovation since 2013, processing 10B+ conversations and 10M+ transactions across 10+ channels and in 135 languages for 500+ enterprises. Today, its helping brands make the transition to Generative AI and unlock end-to-end customer experience at scale. Haptik has two lines of products - Contakt & Interakt - that respectively enable enterprises and SMEs to solve for their customers biggest pain points. The company is a Category Leader across platforms including Gartner, G2, Opus Research & more. Tech Startup of the Year in the AI category and gold medal for Best Chat & Conversational Bot are two of Haptiks recent awards & recognitions. Its prominent clients include Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool.In 2019, Reliance Jio acquired Haptik, integrating it into Jio Platforms to drive digital transformation through cutting-edge AI and chatbot technology. This strategic move strengthened Jio's vision of a smarter, connected future.About Uplers:
Uplers is the #1 hiring platform for SaaS companies, designed to help you hire top product and engineering talent quickly and efficiently. Our end-to-end AI-powered platform combines artificial intelligence with human expertise to connect you with the best engineering talent from India.
With over 1M deeply vetted professionals, Uplers streamlines the hiring process, reducing lengthy screening times and ensuring you find the perfect fit. Companies like GitLab, Twilio, TripAdvisor, and AirBnB trust Uplers to scale their tech and digital teams effectively and cost-efficiently.
Experience a simpler, faster, and more reliable hiring process with Uplers today.

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