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Digital acquisition executive

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IndigoJobs       |    Location:Mumbai       |    Country:India

Job Description

    Experience : Min 2+ years - Digital Sales

    Qualification : Graduate / Post Graduate

    CTC : Decent hike on your current CTC

    Department : Sales & Marketing

    Location :  Fort

    Roles & Responsibilities:

    1. Answer incoming calls and respond to customers emails

    2. Pitch our product (Stoxbox) information and features to the customers and onboard the customer. This is a target driven role

    3. Managing and resolving customer complaints

    4. Identify and escalate issues to supervisors

    5. Research required information using available resources

    6. Research, identify, and resolve customer complaints using applicable software

    7. Route calls to appropriate resources

    8. Document all call information according to standard operating procedures

    9. Recognize, document, and alert the management team of trends in customer calls

    10. Follow up customer calls where necessary

    11. Complete call logs and reports

Employement Category:

Employement Type: Full time
Industry: Investment Banking / Venture Capital / Private Equity
Role Category: Sales / BD
Functional Area: Not Specified
Role/Responsibilies: Digital acquisition executive

Contact Details:

Company: RightMatch HR Services
Location(s): Mumbai

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Digital   acquisition   executive   Digital Mumbai   acquisition Mumbai   executive Mumbai  

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