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Team Lead-Operations


IndigoJobs       |    Location:Kolkata       |    Country:India

Job Description

Profile Description

LOB: Operations | E-Commerce

Role: TL Operation (Catalog)

Designation: Senior Associate

Employment Type: Permanent

Work Mode: Work From Home

Working Days: 6 days (Sunday fixed week off)

Shift: Fixed Shift (9 hours), General Shift

Education: Graduation


Key Responsibilities: TL - Operation


  • Team Management.
  • Allocate audit as well as production samples.
  • Feedback session one-on-one for productivity & Quality defaulters, and dropping mail.
  • Hourly snapshot of production and connecting with agents.
  • Converting repetitive tasks to Automation.
  • EOD mail to client of MTD productivity, keeping the current day's report.
  • Client Interaction.
  • Control over leave approvals.

Must have a minumum of 1.5 years of Team Leading experience (eCommerce),

Excellent English Comms,

Minimum 20-35 members team managed,

Proficient in Advanced Excel,

Salary - 19.5K NTH-25K CTC,

Immediate Joiners/Upto 15 days Notice Period

HR DETAILS-AYANTIKA MANDAL (**)

[email protected]

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Merchandising, Retail & eCommerce
Role Category: eCommerce Operations
Role: eCommerce Operations - Other
Employement Type: Full time

Contact Details:

Company: Netscribes
Location(s): Kolkata

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