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CCTV Operator


IndigoJobs       |    Location:Madurai       |    Country:India

Job Description

Country: India Work Location: ADYGRD Work Location: , Tamil Nadu, India Openings: 10 Department: Work Mode: On Site Shift: 8 hours Job Type: (Unknown) Experience Range: 3 - 5 Yrs. Preferred Industry: Law Enforcement / Security Services Qualification Required: Graduate Salary: INR 32000 Key Skills: Lady CCTV Operator Functional Area: Security Services
Job Introduction:
Job Title: CCTV Operator
Location: South India Zone Bengaluru, Chennai, Hyderabad, Kochi, Coimbatore, Visakhapatnam, Mysuru, Mangalore, Madurai, Vijayawada, etc. (Deployment based on client/site requirement)
Department: Security Operations / Technical Surveillance
Reports To: Control Room In-charge / Security Supervisor / Assignment Manager
Company: G4S Secure Solutions (India) Pvt. Ltd.
Position Summary:
The CCTV Operator is responsible for operating and monitoring surveillance systems to safeguard people, property, and infrastructure at client locations across South India. This role involves real-time monitoring, incident detection, reporting, and supporting emergency response through CCTV systems, access control integration, and event logging.
Key Responsibilities:
1. CCTV Surveillance Monitoring:
  • Monitor multiple live camera feeds in real-time from control rooms across various zones.
  • Ensure continuous surveillance of critical and sensitive zones such as entry/exit points, lobbies, warehouses, data centers, etc.
  • Immediately alert on-site security supervisors in case of suspicious activity, safety violations, or emergencies.
2. Incident Management:
  • Respond swiftly to unusual or abnormal activity, including intrusion, fire alarms, loitering, or unauthorized access.
  • Maintain video evidence and submit incident clips to relevant teams following chain-of-custody protocols.
  • Assist site teams during live incidents by guiding them using visual monitoring.
3. Access Control Support:
  • Monitor and verify access control events if CCTV is integrated with turnstiles, boom barriers, or biometric systems.
  • Cross-check identity and authorization of personnel or vehicles as per client SOPs.
  • Flag tailgating, force entries, or violation of visitor movement policy.
4. Video Archiving & Retrieval:
  • Ensure timely recording and safe storage of CCTV footage as per the site s retention policy.
  • Retrieve historical footage upon request from the client or internal G4S supervisors.
  • Maintain accurate logbooks of footage access and storage transfers.
5. Equipment Maintenance Support:
  • Conduct regular checks on all CCTV equipment including cameras, DVR/NVRs, monitors, switches, and power backups.
  • Coordinate with the technical support team or client vendor for maintenance, servicing, or repairs.
  • Report any malfunctioning cameras or broken connections immediately.
6. Reporting & Documentation:
  • Maintain daily control room logs, shift handover notes, and incident records.
  • Submit daily/weekly security reports including observations, alerts raised, and footage reviewed.
  • Follow confidentiality protocols and restrict sharing of sensitive visual data.
Eligibility Criteria:
  • Education: Minimum 12th Pass. Diploma in Electronics, IT, or Computer Applications preferred.
  • Experience:
    • 1 3 years of experience in CCTV operation/control room roles
    • Experience in malls, tech parks, industrial plants, hospitals, or logistics hubs preferred
  • Age: 21 45 years
  • Language Proficiency: Working knowledge of English + regional language (Kannada, Tamil, Telugu, Malayalam) is mandatory based on location.
  • Typing & Computer Skills: Basic computer operation skills required (MS Word, Excel, CCTV software usage)
Key Skills & Competencies:
  • Alertness and high situational awareness
  • Familiarity with analog/IP cameras, DVRs/NVRs, VMS platforms
  • Calmness under pressure and strong incident judgment
  • Team coordination and communication
  • Ethical conduct, confidentiality, and integrity
  • Ability to work in 12-hour rotational shifts (day/night)
Work Conditions:
  • 8 12 hour shifts, rotating day/night schedules
  • Indoor, air-conditioned control room environment
  • Uniform and ID card will be issued as per client or site requirements
  • May be required to work on holidays/weekends depending on duty roster
Salary & Benefits:
  • Salary in line with Minimum Wages (Skilled category) for the state Karnataka, Tamil Nadu, Telangana, Andhra Pradesh, Kerala
  • ESI, PF, Bonus, Gratuity, and Leave benefits as per statutory compliance
  • Accommodation and food may be provided for remote locations or 24x7 duty sites
  • Night duty allowance applicable where relevant
Growth Opportunities within G4S:
CCTV Operator Control Room In-Charge Site Security Supervisor Technical Security Supervisor Operations Executive

Job Responsibility:

The Ideal Candidate:
Perform an action:

Job Classification

Industry: Facility Management Services
Functional Area / Department: Security Services
Role Category: Security Services - Other
Role: CCTV Operator
Employement Type: Full time

Contact Details:

Company: G4S
Location(s): Madurai

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