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Customer Service Executive


IndigoJobs       |    Location:Mysuru       |    Country:India

Job Description

CSE JD

Key Job Responsibilities

  • To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches.
  • Promote and maintain positive relations with all contacts, customers, and potential customers
  • Achieve desired level of productivity to meet & contribute towards branch profitability targets.
  • Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
  • Conduct promotional activities for marketing and drive referral programs for customer acquisition
  • Responsible to handle day to day transactions and valuables.
  • Maintain all data and records related to daily transactions
  • Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being

Knowledge, Skills & Attributes

  • Result Orientation
  • Customer Service & Retention Focus
  • Digital Mindset
  • Relationship Building
  • Process Knowledge/ Orientation
  • Effective Time Management
  • Cross Selling / Upselling Skills
  • Business Development
  • Communication Skills Proficiency in local language and English

Role Requirements

Educational Qualification Graduate

Experience Freshers / 1 year experience in lending / financial services


Job Classification

Industry: NBFC
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Sales Support & Operations - Other
Employement Type: Freshers

Contact Details:

Company: Muthoot FinCorp (MFL)
Location(s): Mysuru

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Customer   Service   Executive   Customer Mysuru   Service Mysuru   Executive Mysuru  

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