Wipro is hiring For Associate Backoffice- US HR Operations - IndigoJobs | Delhi, NCR
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Wipro is hiring For Associate Backoffice- US HR Operations

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IndigoJobs       |    Location:Delhi, NCR       |    Country:India

Job Description Role & responsibilities Looking for Backoffice Associates for Gurgaon Location Work location : Gurgaon sector 48, candor tech space Exp: 0-3 Years (Freshers are also welcome) Non Voice Process Night Shift only (Both side cab available) Service Agreement- 1 year Age criteria: 22 years to 27 years are allowed Role & responsibilities Associate (Process: US HR operations) Work Experience 0-36 months Summary Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.

Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract. Maintain logs and records of all customer queries as per the standard procedures and guidelines Preferred candidate profile Relevant Experience Any/Basic MS Excel Category Category Back office/Data handling or data management. Working Conditions Fixed evening shift (5 days working).

Saturdays and Sundays are fixed off. Service Agreement Applicable for 1 year (Mandatory). Education Skills Any graduate - BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM B.Tech & MBA full time freshers are not eligible Note : Looking for immediate joiners or who can join within 10-15 days Preferred candidate profile Job Classification Industry: BPM / BPO Functional Area / Department: Human Resources Role Category: HR Operations Role: HR Operations - Other Employement Type: Freshers Contact Details: Company: Wipro Location(s): Delhi, NCR ..

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Wipro   hiring   Associate   Backoffice-   Operations   Wipro Delhi, NCR   hiring Delhi, NCR   Associate Delhi, NCR   Backoffice- Delhi, NCR   Operations Delhi, NCR  

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