Business Analyst (Payment Gateway & Card Processing) Contract (6 months) - Dittohire | Cape Town, South Africa
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Business Analyst (Payment Gateway & Card Processing) Contract (6 months)

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Dittohire       |    Location:Cape Town, South Africa       |    Country:South Africa

ENVIRONMENT: Are you passionate about building world-class payment experiences? Do you have hands-on experience with payment gateway solutions, Online card acceptance and processing, and the South African acquiring landscape? If yes, they would love to meet you. Our client is looking for a Business Analyst who understands the inner workings of payment systems and enjoys creating superior solutions.

Join a fast-growing fintech team shaping the future of digital payments in South Africa. This position is on a 6-month Contract basis. DUTIES: Analyse and define business requirements for new and enhanced payment gateway features. Map and optimise end-to-end card payment flows including authorisation, settlement, reconciliation, 3D Secure, tokenisation, refunds and chargebacks.

Translate business needs into clear functional specifications and user stories for engineering teams. Support delivery teams through the full SDLC?from requirements, to UAT, to merchant rollout. Stay ahead of South African payments trends, scheme mandates, PASA rules, and regulatory updates. Work across Product, Technology, Risk, Finance and Operations to ensure seamless payment experiences.

Partner with merchants and partners to explain payment flows, troubleshoot issues and improve performance. REQUIREMENTS: 2-5+ years in SA payments, specifically payment gateways or card-not-present processing. Strong understanding of: Payment gateway card acceptance 3D Secure (1 & 2), tokenization, card vaulting Settlement, reconciliation, chargebacks Fraud prevention and transaction risk analysis API-based payment integrations Proven business analysis skills: requirements gathering, process mapping, writing user stories, acceptance criteria. Experience working in agile environments using tools like Jira, Confluence, Miro, Swagger/OpenAPI.

ATTRIBUTES: Excellent communication skills and a passion for delivering high-quality fintech solutions. ..

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Business   Analyst   (Payment   Gateway   &   Card   Processing)   Contract   (6   months)   Business Cape Town, South Africa   Analyst Cape Town, South Africa   (Payment Cape Town, South Africa   Gateway Cape Town, South Africa   & Cape Town, South Africa   Card Cape Town, South Africa   Processing) Cape Town, South Africa   Contract Cape Town, South Africa   (6 Cape Town, South Africa   months) Cape Town, South Africa  

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Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Process and verify incoming payments, ensuring accuracy in transactions and resolving any discrepancies.
2. Prepare and send invoices to clients, following up on outstanding payments as necessary.
3. Maintain accurate and comprehensive records of all accounts receivable transactions.
4. Collaborate with the sales and customer service departments to resolve billing issues and improve customer satisfaction.
5. Ensure all payments are accounted for and properly posted.
6. Generate reports detailing accounts receivable status for review by the finance manager.
7. Assist in the development and implementation of policies and procedures related to accounts receivable to improve efficiency and reduce outstanding receivables.
8. Support the finance department with other tasks and projects as needed.
9. Handle and count cash drawer daily.

Competencies
1. Time Management.
2. Excellent communication skills (written and verbal).
3. Ethical Conduct.
4. Thoroughness.
5. Microsoft Programs (Word, Outlook, etc.).
6. Intermediate to advanced Microsoft Excel skills.
7. Problem-Solving.
8. Accounting Software.

Work Environment
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands
This is a largely sedentary role; however, some filing is required, which would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work
This is a full-time position, and typical work hours are Monday through Friday 7:30 a.m. to 4:30 p.m.


Required Education and Experience
  • Recent A/R experience (within the past 3 years) which includes posting payments to the G/L
  • Experience processing virtual/verbal credit card payments through a third-party website which includes posting them to the G/L
  • Experience Imaging customer checks to the Bank imaging system
  • Experience with weekly/monthly/bi-monthly billing
  • Experience Managing a digital filing system using Adobe pdf. files and Microsoft print to pdf.
  • Experience Calling on customer accounts for 90-day collections
  • Experience with Excel?Expert
  • Experience with 10-key calculator
  • Great phone etiquette
  • Attention to detail
  • Able to meet crucial deadlines on a daily basis

Additional Eligibility Qualifications
? Successful completion of a drug screen and background check.
? Must have a valid driver's license.
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