Skills: A good command of English both Written and Verbal. Have had some formal soft skills training.   A UAE Driving License or a license that can be transferred.
| Location: , United Arab Emirates
Major Objectives of the Job: Budgeting: To meet and ultimately exceed the budgeted customer revenue for external work related to Cranes.
Housekeeping: To ensure that the Cranes Workshop area housekeeping is kept up to date and all areas of responsibility are kept clean and tidy at all times so that all personnel entering the workshop facilities are kept within a safe environment. This also includes all stores and office areas under your control.
Quality Control: Ensure quality controls are set and adhered to. All equipment requiring repairs should be inspected and diagnosed correctly and the subsequent repairs should be completed to such a high standard as to be in line with the principals and customers expectations. This will ensure that rework is kept to a minimum.
Parts: Ensure that genuine parts are fitted at all times unless specifically instructed otherwise by the customer.
Job Quotations: Make sure all quotations for repair work are correct and sent to the customer in the minimum amount of time. Record Maintenance: It is your responsibility to ensure that all records are maintained correctly and in a chronological order pertaining to Cranes. Training: You should be accessing all staff on a regular basis with regards to their training requirements. This is to ensure that they have the correct skill sets to perform their tasks to the highest possible level. This will enable the workshops to have the maximum productivity from the minimum amount of staff. This should be done in line with the annual budget.
Technical Supervision: You will be responsible for the technical supervision of all Cranes Technicians within the UAE. You are required to assist them in all matter pertaining to their work on Cranes Equipment. Whether this be remotely or by site visits.
Reporting To: Divisional Product Support Manager UAE
Working Relationships: Divisional Product Support Manager
UAE Workshop Managers
PSSRs who support Service
Principals and Principals Representatives
Product support teams
Main Responsibilities (In summary; a full job description may also be attached)
Key Result Areas Key Performance Indicators Accountability & Reporting Method
Learning & Growth Mentor the technicians so that we achieve 1 x Master Technician and Minimum 8 at Level 3 Process Improvement Ensure on time completion of all work without the need for reworking Financial Targeted Revenue of AED 4.8 Million Financial Targeted Income of AED 2.4 Million Process Improvement Develop a Larger customer base within the UAE Authority:
Has some Man Management Qualification.
Must be at least trained to GMK- Level 4 & RT-level 4 on Grove Cranes. Preferably Master Technician
Minimum 5 years working within a workshop environment.
Have detailed knowledge of workshop processes.
A good command of English both Written and Verbal. Have had some formal soft skills training.
A UAE Driving License or a license that can be transferred.
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