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Job Crane Technical Manager UAE • A good command of English both Written and Verbal.

Crane Technical Manager UAE

Skills:• A good command of English both Written and Verbal.   • Have had some formal soft skills training.   • A UAE Driving License or a license that can be transferred.  |  Location:  ,  United Arab Emirates


Major Objectives of the Job:

• Budgeting: To meet and ultimately exceed the budgeted customer revenue for external work related to Cranes.
• Housekeeping: To ensure that the Cranes’ Workshop area housekeeping is kept up to date and all areas of responsibility are kept clean and tidy at all times so that all personnel entering the workshop facilities are kept within a safe environment. This also includes all stores and office areas under your control.
• Quality Control: Ensure quality controls are set and adhered to. All equipment requiring repairs should be inspected and diagnosed correctly and the subsequent repairs should be completed to such a high standard as to be in line with the principal’s and customer’s expectations. This will ensure that rework is kept to a minimum.
• Parts: Ensure that genuine parts are fitted at all times unless specifically instructed otherwise by the customer.
• Job Quotations: Make sure all quotations for repair work are correct and sent to the customer in the minimum amount of time.
• Record Maintenance: It is your responsibility to ensure that all records are maintained correctly and in a chronological order pertaining to Cranes.
• Training: You should be accessing all staff on a regular basis with regards to their training requirements. This is to ensure that they have the correct skill sets to perform their tasks to the highest possible level. This will enable the workshops to have the maximum productivity from the minimum amount of staff. This should be done in line with the annual budget.
• Technical Supervision: You will be responsible for the technical supervision of all Cranes Technicians within the UAE. You are required to assist them in all matter pertaining to their work on Cranes Equipment. Whether this be remotely or by site visits.

Reporting Relationships:

Reporting To: Divisional Product Support Manager UAE

Reported By:

Working Relationships:

• Divisional Product Support Manager
• UAE Workshop Managers
• Cranes Supervisors
• PSSR’s who support Service
• Principals and Principals Representatives
• Product support teams

Main Responsibilities (In summary; a full job description may also be attached)

Key Result Areas Key Performance Indicators Accountability & Reporting Method
Learning & Growth • Mentor the technicians so that we achieve 1 x Master Technician and Minimum 8 at Level 3
Process Improvement • Ensure on time completion of all work without the need for reworking
Financial • Targeted Revenue of AED 4.8 Million
Financial • Targeted Income of AED 2.4 Million
Process Improvement • Develop a Larger customer base within the UAE

Competencies Required:

All Candidates:
• Engineering Qualification.
• Has some Man Management Qualification.
• Must be at least trained to GMK- Level 4 & RT-level 4 on Grove Cranes. Preferably Master Technician

• Minimum 5 years working within a workshop environment.
• Have detailed knowledge of workshop processes.

• A good command of English both Written and Verbal.
• Have had some formal soft skills training.
• A UAE Driving License or a license that can be transferred.

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