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Job Program Manager - Cloud Ops Wisconsin Agile

Program Manager - Cloud Ops

Skills:Agile   Waterfall   Cloud Solutions  |  Location:Wisconsin  ,  United States Of America



Lead and/or manage programs in accordance with organizational goals
Develop new programs to support the organizational strategic direction
Ensure program success criteria meets organizational goals
Direct teams and individuals toward project schedules and identify risks and risk mitigation to deliver a superior customer experience and a common objective
Meet with program team and stakeholders to promote teamwork and collaboration, make communication easy and transparent regarding project issues and decisions on services.
Recognize and coordinate appropriate escalations
Implement and manage changes to ensure project goals are achieved.
Produce accurate and timely reporting of program status throughout its life cycle.
Identify areas of improvement that deliver competitive advantage in terms of scalability, simplicity, and cost
Support identification of organizational & business improvement opportunities using quantitative analysis to drive decision making
Develop knowledge of systems, network software, hardware, database and applications, as well as, hardware/software configurations

Experience in developing and creating infrastructure services, network and/or data center management programs from the ground up
Program management experience with Agile and Waterfall methodologies
Proven stakeholder management skills working with operational, product development teams and non-technical teams
Strong written and verbal communication skills including presentation skills and organizational abilities
Self-motivated and highly ambitious
Fun loving, positive attitude – excellent interpersonal skills
Competency in MS Office, JIRA, Confluence
Knowledge of VoIP
The ideal candidate would possess the following:

4 years’ program management experience
Program management certification (PMP, Si Sigma, Lean. MBA Project Mgmt.)
Experience with products deployed in both premise and cloud solutions, and for cloud-based service offers in the Telcom industry


Engineering or Computer Science degree or equivalent technical experience preferred

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