Job Customer Service Represntative 3 Texas Excellent communication, decision making, persuasion and problem resolution skills

Customer Service Represntative 3

Skills:Excellent communication, decision making, persuasion and problem resolution skills   Minimum 1 year of customer service experience (financial services, call center, retail, etc.)   High School Diploma, GED or relevant experience required  |  Location:Texas  ,  United States Of America

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At Citi, we’ve been tackling the world’s toughest challenges and seizing its greatest opportunities for over 200 years. The financial solutions we create for our clients achieve outcomes that truly shape communities, businesses and the larger world of finance.

Achievements with impact: that’s what drives us. How about you?


We are looking for highly motivated, energetic and dedicated individuals to fill the role of Customer Service Representative. This role is a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication. Representatives will interact with clients to address and resolve inquiries by taking ownership of the client experience.

On a day to day basis our Customer Service Representatives will be called on to:

Serve as the human voice and personality behind the Citi brand providing quality customer service with each and every client interaction

Effectively break down information and identify opportunities to gain client trust

We find that in order to be successful in this role Customer Service Representatives should have:

Must be able to work as late as 3:30pm - 12:00 am (Midnight)

Minimum 1 year of customer service experience (financial services, call center, retail, etc.)

Excellent communication, decision making, persuasion and problem resolution skills

Experience working in fast-paced, goal oriented and team based structured environment

Proficiency with Windows based applications (ability to navigate within multiple screens)

High School Diploma, GED or relevant experience required

A strong interest in continued learning and career advancement opportunities

Please apply online at:

http://jobs.citi.com/san-antonio

Citigroup Inc. and it subsidiaries (“Citi”) are equal opportunity employers (M/F/D/V) and do not discriminate on the basis of any legally protected status or characteristic.

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