Technical Project Manager

Responsibilities & Deliverables:

? The role is client-facing, with both existing and new clients, and requires a high level of technical expertise, problem

management and investigative skills, as well as excellent communication skills.

? Responsible for the timely completion of multiple internal and external technical projects in accordance with specifications

and budgeted scope.

? Assists in the implementation of Customer software solutions. The Project Manager is a member of the project team and

reports to the Head Project Management.

? Efficiently and accurately execute deployment and configuration activities for continued customer satisfaction and

retention.

? Interact with stakeholders (customers, suppliers, management, project team members, portfolio staff and other

stakeholders).

? Enforce corporate project standards and methodologies to minimize risks.

? Regular reporting of project progress to the Head of Projects.

? Lead the technical investigation of reported project issues, providing appropriate resolution where possible and/or

detailed analysis to the dependent teams

? Address issues and provide knowledge of integration between project and support teams.

? Handover to the support team once the system is up and running and in a stable state.

? Problem solving of technical issues during the project.

? Record and resolve internal defects and product related issues with the product teams.

? Maintaining up-to-date documentation of procedures and system configuration.

? Reviewing existing onboarding procedures for customers and improving them as necessary to ensure effective service

delivery.

? Support product managers and sales teams when additional expertise is required

? Identify and mitigate project risks; escalate and resolve issues that impact project success

Essential Skills:

? Excellent interpersonal and communication skills

? Organizational skills, self-starter, high level of self-motivation and quick thinking.

? Ability to work under pressure in a fast-paced environment with tight deadlines

? Problem solving skills and strong technical background

? Encourage cross-team collaboration

? Practical approach

Required Technical Expertise:

? Experience in Financial services, banks, fintech, SWIFT, ISO 20022 standards

? Working knowledge of Red Hat Linux or equivalent and knowledge of scripting

? Working knowledge of JBoss and Tomcat

? Working knowledge of databases such as Oracle, Ingres and good in writing SQL queries for Oracle and/or Ingres

? Working knowledge of FTP / SFTP/ WebSphere MQ integration

Required Experience:

? Bachelor's degree - Economics/Finance or equivalent experience.

? More than 5 years of experience in finance-related project teams, preferably with banks or financial institutions

? Dedicated, client-focused professional who can successfully plan and manage assigned projects

? Ability to liaise directly with clients and manage projects individually

? Ability to work with minimal supervision, independently

? Proven ability to manage multiple projects simultaneously

? Ability to build working relationships with colleagues and project members

? Ability to meet deadlines and work effectively and independently