Skills:1+ year of customer service experience High school diploma or equivalent, degree in a related field preferred Excellent communication, problem-solving, and conflict resolution skills | Location: Hamilton , Ontario , Canada
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We are looking for a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle a variety of customer inquiries, from product information and order status to troubleshooting and resolving issues. Your ability to communicate effectively, empathize with customers, and provide timely solutions will be crucial to your success. You will work closely with other departments to ensure customer satisfaction and maintain a high level of service quality. The ideal candidate will have excellent problem-solving skills, a positive attitude, and a passion for helping others. You should be comfortable working in a fast-paced environment and be able to manage multiple tasks simultaneously. Previous experience in customer service is preferred, but we are willing to train the right candidate who demonstrates the necessary skills and attitude. Join us and be part of a team that values customer satisfaction and strives to exceed expectations.
