Test Manager

5 to 10 years of experience in Test management in an international context

Required skills:

- Proven history of leading QA activities with full responsibility for corresponding

deliverables

- Proven ability to perform and organize end-to-end testing

- Proven experience in Retail and/or Ecommerce domains

- Knowledge of agile and waterfall methodologies

- Experience of working in agile environment with remote teams and stakeholders

- Past experience as QA engineer is highly suitable

- Prior experience in system integration and data migration projects is a strong plus

- Development background is a plus

- Experience of Luxury industry is a plus

- Strong client/stakeholder management, customer-oriented

- Dynamic and self-motivated

- Multitask, organization skills, efficient management of time and activities

- Ability to communicate with different audience, technical and business, and via

appropriate channels

- Ability to resist to stressful situations, handling of several projects/topics in parallel

- Ability of quick learning of new product, and be able to 'think outside the box and

recommend solutions

- Strong attention to details, analytic skills

- Exhibit good judgment skills on when to seek guidance and when to escalate risks and

issues

- Service-oriented and autonomy are key to succeed in this role

- Knowledge of SAP environment, especially Solution Manager is required

Key

Responsibilities

Test management

- Define the related test strategy to be applied based on the best practices and project

specificities, especially the Program Release Plan.

- Document, implement, monitor, and enforce all processes for testing as per the

standards defined by the organization.

- Understand the integrated testing effort by analysing the requirements and

constraints of the initiative.

- Mobilize and manage identified stakeholders for the execution of Integrated testing

activities.

- Anticipate integration challenges, by proposing “Integrated Testing Checkpoints” for

all relevant cross-team deliverables.

- Develop test plans, identify dependencies and resources required to run a test phase.

- Write/review/validate the Test Cases documentation.

- Establish a test traceability matrix and ensure requirements coverage.

- Organize the relevant meetings around integrated testing within the initiative (kick-off,

follow-up, closing, etc.)

- Coordinate definition of test prerequisites such as data, configuration and

environment readiness.

- Ensure content and structure of all related testing documents / artefacts is

documented and maintained. Ensure the timely delivery of the different testing

deliverables.

- Contribute to tracking new requirements / change requests of the Initiative, in support

to the Program Manager.

- Act as a coordinator of QA Engineers (incl. near-shore, if needed) contributing to the

Delivery of the Initiative.

- Track and prepare the report of testing activities like test results, test case coverage,

required resources, defects discovered and their status, performance baselines etc.

- Execute defect tracking activities such as issues triage and resolution follow-up.

- Escalate the critical issues about program requirements to the program management.

- Prepare QA metrics (on test execution and defects) dashboard and update at the end

of each test phase.

- Ensure that frameworks, tools, methodologies, and best practices are applied/used

consistently throughout teams, while allow for customization where it is fit for

purpose.

Contributor to Community of Practices

- Share outcomes, especially initiatives related QA KPIs (on test execution and defects)

within program team and community.

- Share best practices and lessons learned and contribute to all relevant retrospective

processes.

- Be an active contributor to Group Technology QA Community of Practice.

Quality Assurance in Programs (follow-up of deliverables)

- Be a promoter of Quality, including during Program Execution, with all kinds of

stakeholders.

- Support the Program Manager in the execution of Quality Assurance practices related

to the readiness of program Deliverables by Milestones.

- Be involved in Cutover plan executions and mobilized in case of key issue encountered

during Production go lives for root cause analysis and in support of Product team

representatives.