Intake and Resource Coordinator

Location: Eugene, OR
Categories: Administrative/Professional, Legal/Law, Student Life/Services, Diversity, Equity, and Inclusion

Department: Office of Investigations and Civil Rights Compliance
Appointment Type and Duration: Regular, Ongoing
Salary: $60,000 - $70,000 per year
Compensation Band: OS-OA06-Fiscal Year 2024-2025
FTE: 1.0

Application Review Begins
February 3, 2025; position open until filled

Special Instructions to Applicants
To be considered for this position, please submit a complete application. Complete applications must include a resume and cover letter that address how you meet the minimum and preferred qualifications.
All applications must be submitted here, careers.uoregon. edu/en-us/job/534918/intake-and-resource-coordinator

Note that you will be asked to provide names and contact information for three professional references, and will be notified before references are contacted.

Department Summary
The Office of Investigations and Civil Rights Compliance is responsible for working with all members of the University of Oregon community to ensure that the University of Oregon is meeting the letter and spirit of its legal obligations related to affirmative action, equal opportunity and nondiscrimination, and to support the university's commitment to diversity.

Position Summary
The Intake and Resource Coordinator has a critical role in the university’s response to reports of prohibited discrimination. Working collaboratively with the Case Coordinator & Data Analyst and the Chief Civil Rights Officer & Title IX Coordinator, the Intake and Resource Coordinator will (1) assess reports of discrimination, harassment, and retaliation regarding protected classes; (2) have primary responsibility for outreach with respect to reports that may be policy violations; (3) have primary responsibility for meeting with complainants for intake and referrals to investigators; and (4) have primary responsibility for coordinating supportive measures for students and employees and primary responsibility for coordinating pregnancy modifications for pregnant and parenting students. This position is also responsible for scheduling party and witness interviews for investigators.

Minimum Requirements
• Bachelor’s degree plus two (2) years of professional experience working in counseling, social work, or comparable experience; OR
• An equivalent combination of education and experience.

Professional Competencies
• Familiarity with applicable university policies and procedures as well as Title VI, Title VII, Title IX, the ADA, and other applicable civil rights laws.
• Work in an effective, culturally competent manner with administrators, faculty, staff, and students from diverse backgrounds and from multiple levels within the institution. Maintain professional working relationships with colleagues throughout the institution.
• Maintain the confidentiality of the issues handled by the office.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Demonstrated ability to remain calm in difficult situations and to interact with people in a manner that engenders confidence and trust.
• Experience in a role that requires attention to detail and the maintenance of accurate and detailed records.
• Demonstrated ability to work independently and collaboratively.
• Support diversity and inclusion in every aspect and responsibility associated with the job.
• Commitment to the principles of due process, fairness, and respect.
• Proficient in Word, Excel, and Adobe Acrobat.

Preferred Qualifications
• Background in student affairs, psychology, social work, advocacy, or comparable experience.
• Experience working with people in crisis.
• Experience working in or with institutions of higher education, including experience working with students.
• Proficiency in additional languages.

FLSA Exempt: Yes