Quality Analyst

Responsibilities: -
• Testing products, systems and software to guarantee they are defect-free and fulfil the quality standards of an organization
• Developing and executing test plans to ensure that all objectives are met
• Implementing and monitoring test scripts to assess functionality, reliability, performance and quality of the service or product
• Identify and remedy defects within the production process
• Recommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved
• Compile and analyse statistical data
• Ensure that user expectations are met during the testing process
• Draft quality assurance policies and procedures
• Investigate customer complaints and product issues

Requirements and skills
• Proven 2+ years’ work experience as a Quality Analyst or similar role
• Experience in Automation and Manual with quality inspection, auditing and testing
• Excellent communication skills, both written and verbal
• Strong computer skills and knowledge of QA databases and applications
• Strong analytical and problem-solving skills
• Meticulous attention to detail
• Relevant training and/or certifications as a Quality Analyst