Chat Support

Company: Total Shape

Location: Remote (Work from Home)

Salary: $2,500 - $3,500 monthly (based on experience)

We are seeking a highly motivated and dedicated Chat Support professional to join our team remotely. The ideal candidate will have excellent communication skills, a customer-first mindset, and a passion for providing top-tier support.
Key Responsibilities:
Responding to customer inquiries via live chat in a timely and professional manner


Resolving customer issues and concerns with empathy and efficiency


Ensuring customer satisfaction by providing accurate information and effective solutions


Maintaining records of customer interactions and feedback


Qualifications:

Strong written communication skills


Ability to manage multiple chats simultaneously


Previous customer service or chat support experience is a plus


Self-motivated with excellent time management skills


To apply, please follow these instructions:

Search on Google for “Total Shape” then go to our Jobs page from the homepage. This is a test to see how well you follow instructions, given that we have hundreds of applicants competing for the position.


Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.


We will contact you if we believe you’re a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.

Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.


We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.


If you don't receive a message, please feel free to re-apply after 6 months to another opening suitable for you in our company.