Job Supply Chain Customer Svc Rep Pays $25/hr Bridgewater, NJ
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Supply Chain Customer Svc Rep Pays $25/hr Bridgewater, NJ

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Job Poster : Global Channel Management, Inc.

Skills:customer service   Supply chain    |  Location: Bridgewater  ,  New Jersey  ,  United States Of America

Views:191

Supply Chain Customer Svc Rep needs 2-5 years of experience in Customer Service / Supply Chain / Sales
Supply Chain Customer Svc Rep requires:
• Customer service
• Customer facing operations (i.e. Customer Service, Sales)
• Order to cash process knowledge • Cloud based solutions (i.e. Service Cloud) / ERP systems (i.e. SAP) / IT applications
• Supply Chain understanding
Supply Chain Customer Svc Rep duties:
• Responsibilities may include handling customer cases and dealing with complex queries to minimize disruption & downtime.
• Monitor and ensure delivery of other functions commitments.
• Support the implementation of differentiating customer experience initiatives, tools and processes, including customer experience testing.
• Differentiate service per customer according to Customer Segmentation, Service Levels, and customer satisfaction level.

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