SAP Reporting Consultant

New Mexico
Experience: 4 Yrs
Interview Type: Face to Face
Employment Type: FULLTIME
Experience Level: Experienced (Non-Manager)
KEY RESPONSIBILITIES

Incident & Problem Management

• Manage the intake, analysis, and resolution of incidents within the assignment group.

• Investigate and troubleshoot issues related to BOBJ (Webi, AFO) and SAC, identifying root causes and implementing solutions.

• Perform effective handoffs of incidents to other supporting teams when required.

• Communicate directly with end users and stakeholders to clarify issues and requirements.

Reporting & Analytics Support

Handle and prioritize incoming business requests for reporting and analytics.
Engage in technical discussions with backend teams, working primarily with eHANA views (95%) and BEx Queries (5%).
Deliver enhancements and optimizations to existing analytics solutions.
Cross-Functional Collaboration

Collaborate with IT and business teams to support reporting requirements and ensure seamless integration across systems.
Work within structured change and incident management frameworks (ServiceNow, SAP ChaRM).
KNOWLEDGE, SKILLS & ABILITIES:

Strong Expertise in:

SAP BusinessObjects 4.3 (Webi, Analysis for Office)
SAP Analytics Cloud (SAC)

Working Knowledge of:
ServiceNow (Incident Management)
SAP ChaRM (Change Request Management)
eHANA (SQL, XSA)
Soft Skills:

Excellent communication skills with the ability to translate technical issues into businessfriendly terms
Strong problem-solving and root-cause analysis capabilities.
Ability to manage competing priorities in a fast-paced support environment