Job Bilingual Customer Rep Pays $20/hr Port Washington, NY
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Bilingual Customer Rep Pays $20/hr Port Washington, NY

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Job Poster : Global Channel Management, Inc.

Skills:French Bilingual   Customer service    |  Location: Port Washington  ,  New York  ,  United States Of America

Views:237

Bilingual Customer Rep needs 1+ years’ experience
Bilingual Customer Rep requires:
• customer service, hospitality or call center environment
• SAP
• MS Office; Word and Excel
• Optical industry
• French/English
• LAN Ethernet
• Temp remote role
• Must be in Port Washington, NY
Bilingual Customer Rep duties:
• Answers incoming calls and processes orders.
• Resolves customer complaints, troubleshoots issues to determine best path for resolution.
• Correctly documents customer interactions and tracks call types.
• Maintains support service levels and upholds Luxottica’s Customer Service standards.
• Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
• Takes inbound phone calls for up-to 90% of assigned shift.
• Performs all other duties as assigned.

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